dayanara valenzuela
london,london
Summary
Results-driven professional with expertise in team building, problem-solving, leadership, social media marketing, and inventory management. Demonstrates a strong ability to optimise processes and foster collaboration to achieve organisational goals. Committed to leveraging skills to drive impactful results and support long-term business growth.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
8
8
years of professional experience
Work history
Granier Bakery
Team member/ Barista
London
10.2024 - Current
- Delivered exceptional service to customers for their enjoyment and comfort.
- Collaborated with team members during busy periods improving workflow efficiency.
- Trained new staff members on café operations, fostering teamwork and consistency.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Created speciality drinks according to exact customer requests and preferences.
Tortilla Mexican Grill
Assistant Manager
London
03.2020 - 09.2024
- Handled stock control duties diligently preventing overstocking or shortages.
- Minimised inventory loss for improved profit margins.
- Maintained high standards of store cleanliness, enhancing shopping experience for customers.
- Created a positive work environment, resulting in higher employee morale.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Delegated tasks to team members efficiently improving overall productivity.
- Improved customer service by implementing new procedures and protocols.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
McDonals
Manager
London
02.2017 - 03.2020
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Oversaw daily operations to achieve high productivity levels.
- Monitored inventory levels regularly, ensuring adequate stock availability at all times.
- Ensured compliance with industry regulations through diligent oversight of operations.
- Managed shift schedules to ensure optimal staffing levels at all times.
- Coordinated team meetings to foster a sense of unity and shared purpose amongst staff members.
- Delegated tasks effectively, maximising individual strengths within the team.
- Managed daily planning of workplace operations, clearly communicating targets to staff for smooth, efficient task delivery.
Education
GCSEs -
San Isidoro
Spain /2010 - /2014
Bachelor of Arts -
I.E.S Miguel de Cervantes
Spain/Seville /2014 - /2016
Skills
- Team building
- Problem-solving
- Leadership
- Social media marketing
- Inventory management
Timeline
Granier Bakery
Team member/ Barista
10.2024 - Current
Tortilla Mexican Grill
Assistant Manager
03.2020 - 09.2024
McDonals
Manager
02.2017 - 03.2020
GCSEs -
San Isidoro
/2010 - /2014
Bachelor of Arts -
I.E.S Miguel de Cervantes
/2014 - /2016
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