Dawood Usman
Manchester
Summary
Results-oriented good with expertise in media sales, management, and communication. Proven track record in customer service, conflict resolution, and negotiation, driving operational efficiency and compliance. Skilled in data analysis, marketing strategies, and e-commerce, with a focus on adaptability and time management.
Dedicated to utilizing product knowledge to enhance business growth and customer satisfaction.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner.
Overview
1
1
year of professional experience
Work history
Assistant Manager
Track Outfit-Manchester
Manchester
01.2024 - 05.2025
- Worked with my Dad at this Job
- Managed daily operations to ensure smooth running of the shop floor.
- Handled stock control duties diligently preventing overstocking or shortages.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Implemented promotional strategies for increased footfall during holiday seasons.
- Monitored sales performance regularly adjusting strategies as required.
- Led and managed administrative staff to maintain smooth daily operations.
Education
Esports (MPP) - Esports
Hopwood Hall College
RochdaleGCSEs -
Coop Acadamy North Manchester and Hopwood Hall Collage
Certificate of Higher Education - Law
University of Law
Manchester 09.2025 -
Skills
- Media sales
- Management
- Customer service
- Bookkeeping
- Inventory management
- Cash handling accuracy
- Operational efficiency
- Conflict resolution
- Time management
- Adaptability
- Data analysis capability
- Compliance awareness
- Marketing strategies
- Negotiation expertise
- E-Commerce platforms
- Product knowledge
Affiliations
- Reading Books
- Going on Long Walks
- Watching Media
- Playing Guitar
Timeline
Certificate of Higher Education - Law
University of Law
09.2025 -
Assistant Manager
Track Outfit-Manchester
01.2024 - 05.2025
Esports (MPP) - Esports
Hopwood Hall College
GCSEs -
Coop Acadamy North Manchester and Hopwood Hall Collage