DAWOOD ASIF

• 3 years in current job role
• Updated staff on changes to internal policies and procedures for continued compliance and standardisation.
• Led team of 14+ to achieve KPI targets in fast-paced environments.
• Maintained team-oriented atmosphere with open communication and quick conflict resolution.
• Maintained neat and tidy workstation to promote cleanliness and sanitation guidelines.
• Kept employees operating productively to meet business and customer needs.
• Trained and mentored new employees to maximise team performance.
• Led by example and demonstrated company best practices.

• Working part time as Uber eats delivery driver.
• Completed 5 to 6 deliveries an hour with smile and patient, personalised service.
• Stored and delivered food while maximising food safety.
• Provided outstanding takeaway experience by delivering food on time with friendly demeanour.
• Verified orders with customers upon delivery.
• Applied personal road knowledge and GPS application to set shortest routes.
• Received consistently positive customer feedback on delivery times and service levels.

• Developing knowledge of locality & skills in meeting people and collecting and repositioning heavy furniture and other domestic equipment.

• 2 years’ work experience
• Engaged customers using up-to-date knowledge on product accessories, prices and key features.
• Personalised customer service and tailored selling strategies to different customer types.
• Qualified customers based on needs, desires and budget to guide selling and marketing strategies.
• Provided post-sales services to offer follow-up support and collect customer feedback.
• Met sales targets consistently to drive revenue.
• Gained practical experience closing sales in face-to-face environment.
• Boosted product sales by offering selection guidance to customers.
• Employed winning negotiation skills to achieve best selling price and close deals.

5 months work experience

• Consulted with mechanics for necessary repairs and provided cost estimates to customers.
• Maintaining positive customer relationships to ensure repeat business.
• Responded to customer requests with friendly, knowledgeable service and support.
• Educated customers regarding regular maintenance protocols to preserve conditions of vehicles.
• Maintained quality assurance standards for all products and services.
• Greeted and escorted customers to mechanics in charge.