Dawn Lynn Proudfoot
Billingshurst,West Sussex
Summary
Two years of experience working as a local property agent with Purplebricks. Highly motivated, conscientious and able to work independently, whilst able to liaise with internal departments and outside organizations to provide high quality customer service.
Talented professional skilled at establishing strong client relationships. Organised individual who delivers comprehensive advice & support to clients, in line with current market trends. Experienced in taking accompanied viewings, providing timely feedback and sales negotiations. Some experience of providing valuations. Willing to take on new challenges and responsibilities.
Overview
39
39
years of professional experience
10
10
years of post-secondary education
Work History
Local Property Agent
Purplebricks
Guildford, Surrey
08.2021 - Current
- Answered phone calls and emails from potential and existing customers.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Professionally represented sellers in complex negotiation with prospective buyers.
- Showed residential properties and explained features, value and benefits of available homes.
- Collaborated with clients, solicitors and surveyors to progress property sales.
- Liaised with property owners and prospective new customers.
- Managed customer relationships to achieve high satisfaction rate.
Breakfast/ After School Club Manager & T/Assistant
Surrey County Council
Ashtead, Surrey
09.2017 - 07.2021
- Provided wrap around care for infant school students
- Liaised with Head teacher, staff & parents to ensure pupils were engaged, stimulated and safe
Teaching Assistant Level 3
Cognita Schools
Leatherhead, Surrey
11.2014 - 07.2017
- Offered support to special needs students, guaranteeing safety and access to equitable learning.
- Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
Special Needs Teaching Assistant
Surrey County Council
Ashtead, Surrey
10.2008 - 07.2014
- Assisted students with a range of learning differences, including ADD, ADHD and GDD to achieve their full potential for independence.
- Shared information about students with parents, other staff and internal and external agencies in line with school policies.
Mother & Homemaker
Career break
01.2000 - 01.2006
- I felt it was very important to spend quality time with my children during their formative and pre-school years.
Customer Services Executive
Barclays Bank PLC
London, London
01.1985 - 01.2000
- 15 years customer service and sales experience in High St and Premier Banking
- Roles included student business officer, mortgage advisor & assistant branch manager
- Managed and motivated customer facing sales staff
- Responded to customer queries and provided excellent customer service.
Education
Bachelor of Science - Education
Open University
United Kingdom 01.2009 - 07.2013
GCSEs -
Rock Hills School for Girls
Bromley 09.1979 - 06.1985
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Fenstanton Junior Mixed School
1978
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Fenstanton Junior Mixed School
1974
Skills
- Experienced buyers' agent
- Client management & satisfaction
- Highly professional
- Experience of sales negotiations & property valuations
Interests
Currently updating and extending our new home in Ifold. Like to keep abreast of the housing market & home improvement innovations. Enthusiastic DIY-er. Keen gardener and cook. Love a pub quiz & live music.
Timeline
Local Property Agent
Purplebricks
08.2021 - Current
Breakfast/ After School Club Manager & T/Assistant
Surrey County Council
09.2017 - 07.2021
Teaching Assistant Level 3
Cognita Schools
11.2014 - 07.2017
Bachelor of Science - Education
Open University
01.2009 - 07.2013
Special Needs Teaching Assistant
Surrey County Council
10.2008 - 07.2014
Mother & Homemaker
Career break
01.2000 - 01.2006
Customer Services Executive
Barclays Bank PLC
01.1985 - 01.2000
GCSEs -
Rock Hills School for Girls
09.1979 - 06.1985
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Fenstanton Junior Mixed School
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Fenstanton Junior Mixed School
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