Dawn Plant
Chesterfield,Derbyshire
Summary
I am a highly motivated, compassionate individual with a strong work ethic and the desire to make a positive impact in any professional environment.
I bring a wide range of skills, experience and knowledge that have been developed over the years through both my formal education and professional experience.
I am driven to deliver high quality service and consistent results.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Property manager
Self Employed
Chesterfield and London
04.2016 - Current
- Managed tenant move-ins and move-outs efficiently, reducing property vacancy periods.
- Maintained strong relationships with sub contractors, organising repairs and safety certificates
- Prepared detailed financial reports for property owners on a monthly basis.
- Ensured compliance with housing laws and safety regulations, protecting both landlord and tenant rights.
- Managed multiple rental properties with outstanding planning and organisation.
Health advisor
DHU
Chesterfield, Derbyshire
04.2023 - 02.2026
- Cultivated a supportive environment for patients through empathetic communication.
- Maintained strict confidentiality of patient records ensuring adherence to privacy regulations.
- Managed crisis situations effectively, ensuring the safety and security of all involved parties.
- Assessed patient symptoms using prompted questions from NHS pathways.
- Supported remote assessment of callers to urgent and emergency services through telephone triage system.
- Attaining and exceeding targets.
- Supporting new starters with help and advice as they transition to the call centre.
- Maintained a professional, friendly attitude and treating all callers as individuals.
School receptionist (temporary)
Handsworth Grange Community College
Sheffield, South Yorkshire
01.2023 - 04.2023
- Referred complex enquiries or complaints from parents to appropriate staff members.
- Operated photocopier machines efficiently to produce necessary documents on time.
- Sorted mail daily for accurate distribution among staff members.
- Created positive first impressions with professional and friendly demeanour.
- Managed telephone switchboard efficiently to ensure smooth communication flow.
Education
Bachelor of Science - Equine Sports Science and Psychology
Nottingham Trent University
Nottingham 09.2005 - 06.2008
A-Levels - Psychology, English Literature, Business Studies
Chesterfield College
Chesterfield 09.1990 - 06.1992
Skills
- Data entry proficiency
- Competent in Microsoft Office, including Excel, Word and PowerPoint
- Excellent communication skills, both written and verbal
- Ability to organise my own workload
- Reliable, trustworthy, friendly and easy to work with
Affiliations
I hold a full, clean driving license. My interests outside of work are riding and caring for my horse, walking my dog and going to the gym. I enjoy property renovation and spending time with my family and friends.
Timeline
Health advisor
DHU
04.2023 - 02.2026
School receptionist (temporary)
Handsworth Grange Community College
01.2023 - 04.2023
Property manager
Self Employed
04.2016 - Current
Bachelor of Science - Equine Sports Science and Psychology
Nottingham Trent University
09.2005 - 06.2008
A-Levels - Psychology, English Literature, Business Studies
Chesterfield College
09.1990 - 06.1992