DAWN PERRY

-Remotely assessing patients via telephone triage within a call centre, providing advice and support utilising the NHS Pathways decision support system alongside my clinical judgment for the assessment of a range of medical conditions.

-Providing high quality evidence-based healthcare advice to determine the most appropriate levels of care and service, including emergency/non-emergency ambulance response, further treatment at a treatment centre or specialist care.

-Providing advice on home care management, if appropriate, including worsening advice and ‘watch for symptoms' with a recommendation of potential next steps depending on their symptoms.

-Liaising within a multidisciplinary team to ensure the patient receives the correct care and service to meet their needs.

-Demonstrating good listening skills, documenting all relevant information to ensure the patient receives the ‘right care, at the right time', avoiding unnecessary delays in treatment if required.

-Maintaining my Paramedic registration via my CPD (Continuous Professional Development) refreshing my knowledge on current, updated and new policies and guidelines as per the Health & Care Professions Council to meet the standards of proficiency for Paramedics.

- Employed as a Paramedic within the justice system, assessing detainee's within the cell area.

-Undertake a CIWA-Ar (Clinical Institute Withdrawal Assessment for Alcohol) assessment to determine if the patient can be treated safely whilst in custody and/or requires transfer to A&E.

- Undertake a COWS (Clinical Opiate Withdrawal Scale) Assessment to determine if a patient can be treated safely whilst in custody and/or requires transfer to A&E.

-Assess other detainees and administer pain relief if required and antiemetics. Carry equipment to treat minor injuries.

-Determine if a patient requires further assessment and treatment in A&E for trauma and instruct staff in the cell area to call 999 with concerns regarding cardiac chest pain, difficulty in breathing, seizures and loss of consciousness.

-Liaise with mental health staff to share concerns regarding the patient to formulate the best plan whilst they are in custody, including a constant watch for vulnerable patients.

-Record all information accurately and concisely to ensure continuity of care if a patient is remanded in custody or requires transfer to

A&E.

-Log all information onto a paper Patient Report Form, transfer onto an app to submit after each case. To adhere to the confidentiality policy, all information (including photos of the PRFs) would be wiped from the phone, and the PRF's shredded.

-Adhere to the Infection Control Legislation, Procedures and Policies to eliminate, reduce, contain and manage infection and potential cross infection. Wearing appropriate PPE is essential to safeguard against contamination of self and others, as is the disposal of contaminated waste

as per the Infection Control Policy and Procedures.

As a frontline Paramedic:

Responding to Emergency/Non-emergency cases to undertake a face to face assessment consisting of:

- Medical data acquisition

- Medication administration

- Emergency management

- Respiratory care management,

- Defibrillation techniques

- Critical Decision making skills

- Vital Sign assessment

- IV fluid replacement

- Transfer to A&E if required to ensure continuity of care and the best

- Adhering to the HCPC Standards of Proficiency by keeping up to date with my Continuous Professional Development portfolio and all policies and protocols expected of a Paramedic.

outcome for the patient.

- Excellent communication skills

Office based paramedic duties:

- Working as a member of the Clinical Validation Team within the Integrated Urgent and Emergency care control room.

- Assessing the health needs of a patient utilising clinical judgement supported by clinical decision software (PaCCS),

- The provision of advice and support to meet the identified needs of the patient and, where required, the onward referral to other services.

• Operated transit vehicles safely, adhering to all traffic regulations and safety protocols.
• Managed daily schedules to ensure timely arrivals and departures at designated stops.
• Conducted pre-trip inspections to maintain vehicle safety and operational efficiency.
• Assisted passengers with boarding, providing exceptional customer service during commutes.
• Transported passengers safely along prescribed routes according to tight schedules.
• Conducted pre-trip inspections of bus for safe operation.

- Providing non-emergency transport for patients from their home address to attend hospital appointments.

- Providing transport for patients on discharge from hospital who are returning home or to a care facility for rehabilitation.

- Being empathetic to the patients needs and offering support if required.

- Ensuring the vehicle is clean and roadworthy and all equipment is non-defective and present.

- Ensuring the patients have a safe and comfortable journey to and from their appointment.