Oliver Rahman
Software Engineer II - Depop (Etsy)
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Software Engineer II - Core Payments / Fraud
Depop (Etsy)
5 2022 - Current
- Developed new fraud prevention infrastructure. Reduced costs associated with negative balance and chargeback fraud by around 95%, and ATO attacks by 50%
- Led automation of several large payments customer support flows. Reduced company-wide average agent time for ticket resolution by ~15% and reduced total tickets requiring manual intervention by over 2000 / month
- Led development of Klarna payment method integration. Released to 5% global GMV increase and 4% increase in total sales in the UK market
- Leading development of the new Australian Payments platform, coordinating development and planning over multiple teams across the wider business
- Ongoing leadership for planning and development of new international legal compliance and tax projects
- Developed in Scala, with event-driven Kafka-based microservice architecture and Postgres based storage
- Deployed in docker, globally orchestrated with Kubernetes and built on AWS
Software Engineer I - Checkout
Depop (Etsy)
10.2021 - 5 2022
- Designed and developed several large projects, focusing on maximising conversion in Bag and Checkout flows
- Contributed to planning and development of breaking up the Checkout monolith into several smaller micro-services
- Led the development of product page 1-click purchasing
- Worked closely with product teams to scope and refine epics, and took part in user interviews
- Pipelined large volumes of experiment data to analyst data lakes via Kafka, and used extensive, high velocity A/B testing
Graduate / Software Engineer - R&D
THG
08.2019 - 10.2021
- Developed a greenfield web platform for marketing, affiliate management, and workflow automation
- Worked directly under the groups chief architect for a year building a multi-language microservice architecture which handled thousands of concurrent users
- Developed in Kotlin and Go, with Docker, Kubernetes, PostgreSQL and Jenkins
Education
Bachelor of Science - Computer Science
University of Sheffield
09.2016 - 08.2019
Timeline
Software Engineer I - Checkout
Depop (Etsy)
10.2021 - 5 2022
Graduate / Software Engineer - R&D
THG
08.2019 - 10.2021
Bachelor of Science - Computer Science
University of Sheffield
09.2016 - 08.2019
Software Engineer II - Core Payments / Fraud
Depop (Etsy)
5 2022 - Current
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