Dawn Jewitt
Coventry,West Midlands
Summary
Experienced administrator with over 30 years in administration and clerical roles. Proven ability to communicate effectively and collaborate with colleagues at all levels. Established strong rapport with staff, customers, and learners across various venues in Coventry. Served as the primary point of contact for the adult education service, supporting diverse curriculum areas.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work history
Senior Administrator
NHS
Coventry, West Midlands
2025.10 - 2026.04
- Provide and accurate and efficient administration support in a confidential manner using Microsoft word, excel, NHS Lorenzo.
- Provide a high quality administrative service the School Nursing Team
- Support with the implementation and management of the National Child Measurement Programme
- Plan and prioritise my own workload and also support the Nursing and Leadership Team, producing letters, reports and other documents,
- Maintain and order stationary and School Nursing resources.
- Collate data to assist with reporting of the team quality and performance.
- Organise and support with delivery of online health questionnaires in schools.
- Organise meetings, arranging room bookings, meeting agendas and minutes.
- Responsible for storage and recording of confidential patient and staff documents, ensuring to meet the requirements of the Information Governance policy and procedures.
Work based Learning Administrator
Coventry City Council
Coventry, West Midlands
2018.04 - 2025.10
- Contact learners/ and or parents if a young person had not arrive for lessons, ascertain the reasons for absence. Offer support and encouragement to attend if they were absent due to anxiety
- First point of contact for parents and young people for enquiries arising for the Study Programme from both current and potential new learners about our provision, and answer any queries they may have about our SEN provision.
- Offer support to young people who arrived feeling anxious and needed support to go into class
- Maintained high levels of data accuracy, enrolling learners onto our online enrolment system to ensure the correct funding was received from the Education and Skills Funding Agency
- Organised meetings with parents/carers, social workers and Education and Health Care co-ordinator.
- Ensure all documents were kept securely and Data Protection procedures followed..
- Register learners for qualifications and exams with City and Guilds AQA exam boards
- Administration and clerical support to the Study Programme Manager
- Maintain and order stationary supplies
- Use ICT systems available to maintain and produce documents using word, excel outlook
Administrator
Coventry City Council
Coventry, West Midlands
2008.11 - 2018.04
- Offer a friendly and welcoming reception service to learners, staff, managers and visitors to a centre that ran courses for learners with learning difficulties
- Offer clerical and administration support to 3 managers in the office
- Enrol learners on various courses taking cash and balancing the payments at the end of each day
- Offer support and friendly atmosphere to learners with learning needs to make them feel welcome and safe
- Contact any learner who had not arrived and ascertain the reason for absence
- Phone parents/ council transport if learners were not picked up at the end of day
- Maintain and order stationary/goods for the programme when required
- Update and maintain learner records, both online and paper versions
Education
Level 3 - Business and Administration
Adult Education Service
Coventry 2009.09 - 2010.07
Skills
- Communication proficiency
- Time efficiency
- Discretion and confidentiality
- Organizational skills
- Flexibility
- Team collaboration
Affiliations
- Walking, knitting, reading, socialising with friends
Timeline
Senior Administrator
NHS
2025.10 - 2026.04
Work based Learning Administrator
Coventry City Council
2018.04 - 2025.10
Level 3 - Business and Administration
Adult Education Service
2009.09 - 2010.07
Administrator
Coventry City Council
2008.11 - 2018.04