Summary
Overview
Work history
Education
Skills
Reference's
Personal Information
Timeline
Generic

Dawn Fray

Summary

Experienced Bilingual PA and Emphatic, Pastoral HOY, Behavior, Mental Health, Well-being, ELSA Support, Safeguarding Leader. Possessing strong Communication and Leadership skills, with a wealth of experience in Secondary and Primary Education. Seeking to leverage, my experience and knowledge and transferable skills to contribute within business administration, procurement, credit control, merchandising and children's mental health and well being sectors. Fluent in German, and a certified ELSA (Emotional Literacy Support Assistant)

Overview

25
25
years of professional experience
4
4
years of post-secondary education

Work history

Personal PA to Dean Of Studies

Jade University Wilhelmshaven
Wilhelmshaven, Germany
05.2024 - 03.2025
  • Preparation of detailed travel schedules and itineraries
  • Assistance with visa requirements
  • Extensive telephone duties and interaction with Professors and Tutors, screening of calls and requests for meetings, timely administration of expenses.
  • Dr. Professor's diary management, arranging transport, access to Academic Events
  • Assist with IT issues and ad-hoc queries
  • Electronic Filing
  • Typing, correspondence, reports and minutes
  • General administration and management of confidential and sensitive information

Head Of Year

Stopsley High School
Luton
09.2023 - 04.2024
  • Year Manager for the Year 10 student Cohort
  • Pastoral Care
  • Well-being and Mental health daily check-ins
  • ELSA Interventions
  • Behaviour Management
  • Contributing & Attending STRAP, CIN, CAHMS & CHUMS Interventions
  • Student Referrals to Outside Child Services
  • Attending ELSA Supervisions
  • Updating CPOMS, with safeguarding concerns
  • Safeguarding
  • Daily Use of Arbor & SIMS In-House systems
  • Behaviour Spreadsheets

ELSA/ Behaviour, Learning Support Assistant

Queen Elizabeth High School
Luton
03.2022 - 08.2023
  • ELSA- Emotional Literacy Support Assistant
  • Taking the daily register
  • Contacting parents/ carers regarding student attendance/ absence
  • Recording/ monitoring and tracking external students progress & Behaviour
  • Coordinating student Interventions internal & external
  • Safeguarding
  • Managing KS3/KS4 Behaviour unit ‘The Bridge@QES’

Teaching Assistant

Denbigh High School
Luton
09.2020 - 02.2022
  • Support Subject & Form Tutor
  • Key Worker
  • Safeguarding
  • 1:1 Student Literacy Interventions
  • Record, report and provide feedback to Subject teachers, heads of Year on pupil progress and behaviour

Teaching Assistant

Downside Primary School
Luton
09.2017 - 08.2020
  • Support Class Teacher
  • Maths and Literacy Intervention groups
  • Supporting SEND Students
  • Creating Topic display boards
  • School excursions
  • Safeguarding

Teaching Assistant

Lady Zia Wernher School
Luton
04.2012 - 08.2017
  • Support Class Teacher
  • Follow pupil EHCPS
  • Supporting pupils in weekly swimming lessons
  • Safeguarding
  • 1:1 pupil support

Credit Controller/ Customer Services

Peverel OM
Luton
07.2008 - 09.2011
  • Raised Maintenance orders
  • Pursued Outstanding Service charges
  • Raised resident queries with Property Managers
  • Input, update residents data

Purchasing Administrator

Hughes Network Systems
Milton Keynes
03.2005 - 07.2008
  • Sourcing and Procuring products/services internationally
  • Review, progress and update outstanding purchase orders
  • Procure weekly activity status reports and departmental performance statistics
  • Maintaining professional relationships with trusted suppliers
  • Led quarterly supplier reviews to assess performance, address issues and explore opportunities for improvement
  • Collaborated with finance teams to reconcile invoices and payments, maintaining accurate budget tracking
  • Prepared detailed reports on purchasing activities, highlighting achievements and areas for improvement
  • Conducted regular stock audits, identifying discrepancies and taking corrective action to maintain inventory accuracy

Merchandising/ Replenishment Assistant

Mothercare Plc
Watford
03.2000 - 03.2005
  • Allocation of stock to maximize service/availability of product at the point of sale in the UK
  • Managed weekly flow of stock through the supply chain
  • Consulted with Merchandise teams to ensure appropriate stock levels supported promotional lines to sales profit performance
  • Conducted regular inventory checks to accurately maintain warehouse stock levels
  • Compiled reports on stock levels, discrepancies and forecast needs
  • Adapted to rapidly changing retail environments, maintaining high standards of merchandising and stock presentation

Education

Diploma - Supporting Teaching & Learning in Schools

City & Guilds
Luton, United Kingdom
04.2012 - 07.2013

Higher National Diploma - Business Studies

Wirtshaftsakademie Schleswig -Holstein
Schleswig- Holstein / Germany
09.1988 - 07.1990

Certified ELSA - Student Mental Health and Well-being Intervention

Luton Borough Council
Luton, United Kingdom
09.2021 - 07.2022

Certificate - Mental Health First Aid

MHFA - England
10.2021 - 10.2021

Certificate - e-Safety Training

Child Protection Company
Luton, United Kingdom
09.2021 - 09.2021

Certificate - Managing Behavior Positively

West Area Partnership
Luton, United Kingdom
09.2018 - 10.2018

Certificate - Improving Subject Knowledge : Math's

West Area Partnership
Luton, United Kingdom
09.2018 - 10.2018

Certificate - Attention to Autism

Lady Zia Wernher School
Luton, United Kingdom
05.2017 - 05.2017

Level 3 Award - Emergency Pediatric First Aid

Training Qualifications UK
04.2016 - 04.2016

Level 1 - Safeguarding Everyone

Virtual College by Netex
Luton, United Kingdom
08.2024 - 09.2024

Level 2 - Safeguarding Children

Virtual College by Netex
Luton, United Kingdom
09.2024 - 10.2024

Certificate of Completion and Assessment - e-Safety (PP)

Virtual College by Netex
Luton, United Kingdom
09.2024 - 10.2024

Certificate of Completion and Assessment - Understanding Impacts of Domestic Abuse (PP)

Virtual College by Netex
Luton, United Kingdom
09.2024 - 10.2024

Skills

  • Effective Communicator
  • Emphatic
  • Proactive attitude
  • Negotiation prowess
  • Punctual
  • Dedicated part of the team
  • Resilient under pressure
  • Excel spreadsheet expertise
  • Expert PowerPoint creation
  • Electronic filing system management
  • Processing invoices, sales orders purchase orders
  • Supply sourcing and ordering
  • Customer Service
  • Attention to Detail
  • Client relationship building
  • Telephone etiquette
  • General administration
  • Microsoft Office Suite
  • Microsoft Excel
  • Conflict Resolution
  • Data Entry

Reference's

Available on request

Personal Information

Hobbies: Reading is a passion, I have embraced and nurtured for many years. Particularly, History and Biographies., I’m professionally passionate about student well-being and mental health.

Timeline

Level 2 - Safeguarding Children

Virtual College by Netex
09.2024 - 10.2024

Certificate of Completion and Assessment - e-Safety (PP)

Virtual College by Netex
09.2024 - 10.2024

Certificate of Completion and Assessment - Understanding Impacts of Domestic Abuse (PP)

Virtual College by Netex
09.2024 - 10.2024

Level 1 - Safeguarding Everyone

Virtual College by Netex
08.2024 - 09.2024

Personal PA to Dean Of Studies

Jade University Wilhelmshaven
05.2024 - 03.2025

Head Of Year

Stopsley High School
09.2023 - 04.2024

ELSA/ Behaviour, Learning Support Assistant

Queen Elizabeth High School
03.2022 - 08.2023

Certificate - Mental Health First Aid

MHFA - England
10.2021 - 10.2021

Certified ELSA - Student Mental Health and Well-being Intervention

Luton Borough Council
09.2021 - 07.2022

Certificate - e-Safety Training

Child Protection Company
09.2021 - 09.2021

Teaching Assistant

Denbigh High School
09.2020 - 02.2022

Certificate - Managing Behavior Positively

West Area Partnership
09.2018 - 10.2018

Certificate - Improving Subject Knowledge : Math's

West Area Partnership
09.2018 - 10.2018

Teaching Assistant

Downside Primary School
09.2017 - 08.2020

Certificate - Attention to Autism

Lady Zia Wernher School
05.2017 - 05.2017

Level 3 Award - Emergency Pediatric First Aid

Training Qualifications UK
04.2016 - 04.2016

Diploma - Supporting Teaching & Learning in Schools

City & Guilds
04.2012 - 07.2013

Teaching Assistant

Lady Zia Wernher School
04.2012 - 08.2017

Credit Controller/ Customer Services

Peverel OM
07.2008 - 09.2011

Purchasing Administrator

Hughes Network Systems
03.2005 - 07.2008

Merchandising/ Replenishment Assistant

Mothercare Plc
03.2000 - 03.2005

Higher National Diploma - Business Studies

Wirtshaftsakademie Schleswig -Holstein
09.1988 - 07.1990

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Dawn Fray