Dawn Fountaine

Verified and uploaded supplier invoices, matching them with purchase orders and GRNs.

Oversaw purchase order processes and approvals to ensure compliance.

Managed commercial administration and construction purchasing tasks effectively.

Addressed supplier invoice queries to maintain positive supplier relationships.

Maintained an up-to-date approved supplier list for procurement efficiency.

Facilitated onboarding of new suppliers to expand operational capacity.

Monitored drawdown purchase orders for accuracy and completeness.

Processed same-day payments and reconciled customer statements promptly.

Managed multiple mailboxes, directing emails to appropriate recipients.

Coordinated travel bookings to ensure efficient scheduling.

Planned events to meet organisational objectives and requirements.

Ordered uniforms, maintaining inventory and delivery schedules.

Performed PA/EA duties to support senior management effectively.

Took minutes during meetings for accurate record-keeping.

Managed visitor PPE to ensure compliance with safety protocols.

Oversaw diary management.

Managed a portfolio of businesses within Chamber of Commerce membership.

Handled member enquiries via phone, letter, and email.

Attended events to engage members and discuss membership benefits.

Updated in-house CRM system while utilising Word, Excel, and Outlook.

Resolved member complaints through effective communication via telephone and email.

Engaged non-member companies to articulate benefits of membership.

Ensured timely receipt of renewal payments and pursued outstanding payments.

Managed large caseload of properties from marketing to sale completion.

Executed property marketing campaigns across local press and Rightmove website.

Coordinated viewings and gathered feedback to enhance sales strategies.

Negotiated offers on properties to maximise client satisfaction.

Facilitated sales progression through to exchange of contracts.

Performed general administration tasks and reception duties efficiently.

Identified sales opportunities for referral to other business units.

Handled administrative tasks and telephone inquiries for mortgage accounts.

Answered customer queries via telephone, ensuring prompt resolution.

Provided written responses to customer queries and complaints in a timely manner.

Identified and referred sales leads to relevant departments to enhance business opportunities.

Consistently met deadlines and achieved sales targets.