Overview
Work history
Education
Timeline
Generic
Dawn Alcock

Dawn Alcock

Thurcroft,South Yorkshire

Overview

20
20
years of professional experience
8
8
years of post-secondary education

Work history

Teaching assistant

The Diocese of Sheffield Academies Trust
01.2023 - Current
  • Prepared classroom materials to facilitate efficient lessons.
  • Provided additional support to students with special educational needs, ensuring inclusivity.
  • Liaised between teachers and parents, maintaining open lines of communication.
  • Supported classroom teacher with behaviour management, promoting a positive learning environment.
  • Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.

DT Technician

Outwood Academy City
11.2021 - 01.2023
  • Supported teachers and students by preparing equipment for classes and ensuring safety standards.
  • Assisted with stock control and provided general administrative support for the department.
  • Facilitated printing of work prices for students, ensuring timely preparation.

Designer

Hancock & Read Ltd
12.2020 - 08.2021
  • Maintained up-to-date knowledge of industry trends, kept designs fresh and relevant.
  • Provided detailed product information to clients, ensuring satisfaction with chosen materials.
  • Created 3D renderings of kitchen designs using CAD software, improving client visualisation.
  • Prepared accurate cost estimates for customers based on their specific requirements.
  • Handled customer queries professionally, building trust and fostering repeat business.

Kitchen designer

Square Kitchens & Bathrooms Limited
01.2018 - 01.2020
  • To create kitchens to meet clients requirements.
  • Planning cabinetry, worktops, appliances and flooring using CAD software.
  • Working from architect drawings to produce plans and ad visuals for client meetings.
  • Leading design meetings to interpret customers needs, leading to formation of the final design.
  • Whilst in this position I have developed my design instinct and learned to adapt to the varying tastes of customers and how it relates to the overall look, feel and function of their kitchen.

Design assistant

Karl Benz Kitchens and Interiors
01.2017 - 12.2017
  • To assist the main kitchens designers in producing kitchen layouts based on clients and designers requirements.
  • To produce plans for client meetings, great and assist clients, taking initial information to start the design process.
  • Administration duties, data collection and maintaining retail client accounts.

Craft shop assistant

Stringers Garden Centre
01.2016 - 12.2017
  • I helped set up and run the Craft shop at the Garden centre.
  • Which involved planning and designing the shop layout and displays.
  • I performed store opening duties, including counting cash drawers and checking all equipment.
  • Organised the store, replenished merchandise shelves, ordered stock and performing stock takes.
  • Helped the company to come up with ideas for potential craft classes and demos.
  • Produced advertising, ordered stock and setting up displays prior to events.

Senior designer

The Symphony Group PLC
01.2011 - 12.2016
  • To design new and amend layouts of kitchens, bedrooms and bathrooms for customers using Fusion CAD software, based on customers' requests and architect plans.
  • Teaching, supervising and checking the work of others to reduce defects.
  • Looking after a Key account which required having meetings to calculate customers needs for their sites.
  • Answering telephone, fax and e-mail enquiries from customers, sales reps and other departments.

Seasonal instructor

Go Ape!
01.2006 - 12.2011
  • Whilst in this position I was able to advance to be given more responsibilities, such as duty manager shifts, staff training, health and safety, team management, marketing and finance, course and staff development and customer care.
  • My experience with so many different customers whether scared or confrontational, has allowed me to develop my customer service skills.
  • I have gained more confidence to allow me to deal with difficult situations in a professional and calm manner.

Education

Level 2 - Support for Teaching and Learning in Schools

Rotherham College
09.2021 - 07.2022

BA (HONS) - Illustration

University of Lincoln
09.2004 - 06.2007

BTEC Diploma - Foundation studies Art & Design

West Nottinghamshire College
09.2003 - 06.2004

BTEC National Diploma - Graphic design

West Nottinghamshire College
09.2001 - 06.2003

GCSES - Including English Literature (B), History (C), mathematics (C) and religious education (C)

The Queen Elizabeth School
09.1999 - 07.2001

Timeline

Teaching assistant

The Diocese of Sheffield Academies Trust
01.2023 - Current

DT Technician

Outwood Academy City
11.2021 - 01.2023

Level 2 - Support for Teaching and Learning in Schools

Rotherham College
09.2021 - 07.2022

Designer

Hancock & Read Ltd
12.2020 - 08.2021

Kitchen designer

Square Kitchens & Bathrooms Limited
01.2018 - 01.2020

Design assistant

Karl Benz Kitchens and Interiors
01.2017 - 12.2017

Craft shop assistant

Stringers Garden Centre
01.2016 - 12.2017

Senior designer

The Symphony Group PLC
01.2011 - 12.2016

Seasonal instructor

Go Ape!
01.2006 - 12.2011

BA (HONS) - Illustration

University of Lincoln
09.2004 - 06.2007

BTEC Diploma - Foundation studies Art & Design

West Nottinghamshire College
09.2003 - 06.2004

BTEC National Diploma - Graphic design

West Nottinghamshire College
09.2001 - 06.2003

GCSES - Including English Literature (B), History (C), mathematics (C) and religious education (C)

The Queen Elizabeth School
09.1999 - 07.2001

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