Summary
Overview
Work history
Education
Skills
LANGUAGES
Accomplishments
CAREER GOALS
Timeline
Generic

Dawid Bury

Wakefield,West Yorkshire

Summary

Expertise in complaint handling, merchandise management, and customer support via phone services. Can demonstrate proficiency in Warehouse settings, stocking and inventory control, as well as packaging and dispatching. Strong leadership skills complemented by a focus on quality assurance and team collaboration. Multilingual capabilities enhance communication in diverse environments. Proficient in Microsoft 365, with a solid foundation in warehouse operations and manual handling training. Committed to maintaining high standards of store maintenance while effectively managing time to achieve organisational goals.

Experienced in customer service, call centres, hospitality, warehouse operations, and cleaning roles, with a strong ability to adapt quickly to different working environments. Confident in handling cash and card transactions, supporting customers, and delivering friendly, professional service. Previous experience with ZWOLAN helped develop strong skills in manual handling, order fulfilment, teamwork, and following health and safety procedures. Reliable and hardworking, with a good eye for detail and the ability to work efficiently under pressure while maintaining high standards.

Overview

3
3
years of professional experience

Work history

Temporary Ticketer

TK Maxx
, Wakefield
2026.02 - 2026.04

Worked in the ticketing and pricing department at TJX , responsible for accurately labelling, pricing, and preparing merchandise for display on the shop floor. Duties included checking stock information, ensuring products were correctly tagged, maintaining organisation in the warehouse and retail areas, and supporting the team with stock processing and inventory tasks. Developed strong attention to detail, teamwork, communication, and time management skills while working efficiently in a fast-paced retail environment and meeting daily targets.

  • Successfully delivered on tasks within tight deadlines.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Warehouse Assembly

Zwolan
Leeds, West Yorkshire
2023.08 - 2026.01
  • Recorded detailed assembly logs and reports, providing valuable data for process improvement and quality control during assembly.
  • Calibrated and set up assembly machinery and equipment, optimising them for peak performance and minimal errors while adhering to safety procedures.
  • Collaborated with team members to efficiently divide tasks and assemble products before target deadlines, facilitating a smooth and efficient workflow.
  • Maintained a clean and organised work area, enabling quick access to tools and materials and contributing to operational excellence.
  • Utilised a variety of hand and power tools efficiently to assemble parts with speed and accuracy.
  • Participated in regular training sessions to stay up-to-date with new assembly techniques and technologies.
  • Packaged, labelled and moved items for proper organisation and safeguarded items.
  • Monitored the performance of assembly equipment, identifying the need for repairs or adjustments to maintain operational efficiency.
  • Kept workstation tidy to comply with health and safety and cleanliness standards.
  • Assumed different roles, contributing to team efficiency and workflow.

Cashier

Dalefield Store
Normanton, West Yorkshire
2024.11 - 2025.03
  • Worked closely with front-of-house staff to facilitate positive customer experiences as well as handling calls from customers regarding delivery dates and status.
  • Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
  • Packed purchased items properly to prevent damage to delicate products.
  • Maintained cleanliness and organisation within the store.
  • Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
  • Addressed customer queries regarding returns and exchanges, facilitating a smooth process.
  • Processed transactions quickly and accurately, enhancing customer checkout experience.
  • Upheld high standards of hygiene and cleanliness at work stations, promoting a healthy shopping environment.

Cashier / Cook

KFC Westgate
Wakefield, West Yorkshire
2024.05 - 2024.09
  • Prepared and cooked KFC menu items according to company recipes and procedures, ensuring food quality and safety standards are met.
  • Spoke to customers in multiple languages to resolve problems and answer questions.
  • Managed complaints with calm, clear communication and resolution.
  • Exceeded goals through effective prioritisation and consistent work ethic.
  • Produced and handled multiple high-volume orders accurately during rush hour to efficiently meet customer demand.
  • Engaged and collaborated with all members of staff to facilitate clear communication and a smooth workflow.
  • Met schedule using excellent planning and coordination skills.

Education

Second Level Diploma - Graphic Design, Games Design

Wakefield College

Skills

  • Complaint handling
  • Customer satisfaction via phone support
  • Cash and credit transactions
  • Stocking and inventory control
  • Packaging and dispatching
  • Leadership
  • Quality Assurance
  • Multilingual
  • Store maintenance
  • Warehouse operations
  • Heavy lifting expertise
  • Manual handling training
  • Microsoft 365 proficiency
  • Team collaboration
  • Team building
  • Calm under pressure

LANGUAGES

English: C2 Proficient
Proficient (C2)
Polish: C2 Proficient
Proficient (C2)
Ukrainian: B2 Upper Intermediate
Upper intermediate
Russian: B2 Upper Intermediate
Intermediate (B1)

Accomplishments

    Disciplined and motivated individual with a background in semi-professional MMA, which has helped develop strong focus, resilience, teamwork, and dedication. Outside of work and training, I have a strong interest in music and graphic design, enjoying creative projects and digital media. I bring a hardworking mindset and a positive attitude to both professional and personal goals.

CAREER GOALS

Motivated and hardworking individual seeking opportunities to continue developing skills in customer service, retail, warehouse operations, and creative industries. Eager to build long-term experience in a fast-paced and professional environment while contributing positively to a team. Passionate about learning new skills, taking on challenges, and growing both personally and professionally. 

Timeline

Temporary Ticketer

TK Maxx
2026.02 - 2026.04

Cashier

Dalefield Store
2024.11 - 2025.03

Cashier / Cook

KFC Westgate
2024.05 - 2024.09

Warehouse Assembly

Zwolan
2023.08 - 2026.01

Second Level Diploma - Graphic Design, Games Design

Wakefield College
Dawid Bury