Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dawid Walczowski

Newbury

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

11
11
years of professional experience

Work History

Sales Manager

K Charles
01.2022 - 06.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.

Supervisor

Cote Restaurants Group
12.2019 - 12.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Manager on Duty

Pizza Express
09.2012 - 11.2019
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Trained employees in essential job functions.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Initiated plans to improve customer relations, quality standards, and service efficiency.

Education

Bachelor of Science - Social Psychology

University of Social Psychology
Warsaw
09.2009

Bachelor of Science - Social Work

College of Social Workers
Bialystok
01.2006

Skills

  • Deal Structuring
  • Operating Procedures and Policies
  • Persuasive Selling
  • Customer Order Management
  • Compelling Leadership Skills
  • Time Management

Languages

Polish
Native language
English
Advanced
C1
Spanish
Elementary
A2

Timeline

Sales Manager

K Charles
01.2022 - 06.2023

Supervisor

Cote Restaurants Group
12.2019 - 12.2021

Manager on Duty

Pizza Express
09.2012 - 11.2019

Bachelor of Science - Social Psychology

University of Social Psychology

Bachelor of Science - Social Work

College of Social Workers

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Dawid Walczowski