Dawid Musial
Chorley,Lancashire
Summary
A very confident and resilient professional Sales Executive with 6 years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms. Expert in overcoming objections from prospective customers to maximise sales opportunities. Currently looking for a fresh challenge whilst improving work life balance and further developing my ever growing skillset.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work history
Sales Executive
Chorley Group Citroen
Bolton, Lancashire
2022.11 - Current
- Maintained contact with customers throughout sales and pre-delivery process.
- Generated new leads and opportunities to maximise commissions.
- Comply with all FCA Regulations.
- Create my own sales funnels by building appointment banks with customers.
- Organise handovers and sales appointments using CRM systems.
- Ensuring customers documents and compliance is completed at all times.
- Build strong relationships with various sectors of the business such as Admin teams, technicians, valeters and other dealerships in the group.
- Articulated product features and specifications in customer-centric language based on their priorities.
- Clearly demonstrate all parts of the car to ease the process of settling into their new car.
- Built long-term relationships with customers and generated referrals from existing clients.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
Supervising Grounds Maintenance Operative
MHGM LTD
Bolton, Lancashire
2020.09 - 2022.11
- Supervise and organise a small team for daily duties, take on responsibility and prioritise specific jobs.
- Kept general areas clean and clear for good health and safety standards.
- Recorded performed maintenance work for accurate, up-to-date records.
- Remained fit to meet physical demands of maintenance and groundskeeping duties.
- Inspected completed works against agreed quality standards.
- Prioritised tasks to meet daily maintenance requirements.
- Maintain between 15 to 20 different sites per week.
- Building good professional relationships with onsite managers.
- Safely travel long distances through-out the Northwest using company vehicles.
Assistant Manager and Brand Ambassador
Carphone Warehouse Bolton Middlebrook
Bolton, Lancashire
2016.09 - 2020.04
- Managing expectations from both Branch Manager and Regional Manager.
- Support sales colleagues that need help to close deals and sell additional products.
- Running and Managing the store whilst Branch Manager is on annual leave or days off.
- Admin work: Banking, Audits, Returns, Coaching and daily sales reports.
- Maintaining compliance across the whole store and follow correct policies and procedures.
- Trained staff on best practices to achieve optimal productivity.
- Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.
- Worked with store manager to develop action plans to increase performance and exceed sales KPIs..
- Maintained store appearance, including shelving organisation, store layout and visual merchandise planning.
- Acted as point of contact and escalation for complex customer queries.
Education
Bsc Hons - Business and Economics
University of Salford
Manchester 2015.10 - 2018.08
BTEC Level 3 - Business Studies
Bolton Sixth Form College
Bolton 2013.09 - 2015.05
GCSEs -
Smithills Secondary School
Bolton 2008.09 - 2013.06
Skills
- Account Management
- Organisation
- Communication
- Management
- Use of own Initiative
- Computer literate
- Professionalism
- Customer relations
- Customer service
- Market trends understanding
- Relationship management
- Bilingual
Languages
Polish
Fluent
Timeline
Sales Executive
Chorley Group Citroen
2022.11 - Current
Supervising Grounds Maintenance Operative
MHGM LTD
2020.09 - 2022.11
Assistant Manager and Brand Ambassador
Carphone Warehouse Bolton Middlebrook
2016.09 - 2020.04
Bsc Hons - Business and Economics
University of Salford
2015.10 - 2018.08
BTEC Level 3 - Business Studies
Bolton Sixth Form College
2013.09 - 2015.05
GCSEs -
Smithills Secondary School
2008.09 - 2013.06