Dawid Majoch
Redditch ,Worcestershire
Summary
Accomplished professional with extensive expertise in leadership excellence, contractual understanding, and multicultural competency. Demonstrates exceptional skills in mentoring expertise, quality assurance controls, and compliance standards. Proven track record in scheduling expertise, customer relationship management, and positive reinforcement. Adept at technical reporting, staff motivation, and performance evaluation. Skilled in crisis handling, brand promotion, KPI tracking, safety consciousness, and health and safety compliance. Committed to delivering superior customer service through effective team leadership and equipment maintenance. Possesses comprehensive product knowledge and excels in training and development. Experienced in inventory control, project management, operational support, logistical planning, database management, time-management, critical-thinking, proactive initiative, and quality control procedures.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Team manager
Kelly Group
Solihull, Worcestershire
11.2024 - Current
- Streamlined operations, leading to increased team performance.
- Steered project execution whilst adhering strictly to timeline constraints.
- Prioritised workload effectively, resulting in timely completion of tasks.
- Delegated responsibilities efficiently amongst team members.
- Coordinated with various departments for seamless workflow.
- Achieved higher team efficiency with regular training and mentoring sessions.
- Implemented staff rota schedules to ensure adequate coverage during peak times.
- Enhanced team productivity by implementing effective project management strategies.
- Handled employee grievances to maintain harmony within the workforce.
- Maintained up-to-date knowledge of industry trends, enabling informed decision-making processes.
- Provided consistent leadership to maintain high levels of team performance and satisfaction.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored health and safety measures for guaranteed compliance.
- Developed organisational policies for administrative oversight and internal controls.
Fibre Engineer
Kelly Group
Coventry , Warwickshire
04.2022 - 11.2024
- Maintained energy and enthusiasm in fast-paced environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Created plans and communicated deadlines to complete projects on time.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with team members to achieve target results.
- Received and processed stock into inventory management system.
- Conducted research, gathered information from multiple sources and presented results.
- Resolved problems, improved operations and provided exceptional service.
- Worked with customers to understand needs and provide excellent service.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Gutter Technician
Ben’s Gutters Ltd
Redditch, Worcestershire
02.2021 - 04.2022
- Maintained good housekeeping on job site and company truck and kept accurate tool inventory.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Positively engaged with customers and maintained professional appearance as company representative.
- Reported issues to property manager so effective resolutions could be put into place.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Executed tasks within time and budget constraints.
- Safely and effectively handled wide range of cleaning products and solutions.
Warehouse Worker
Pilkington Automotive Ltd
7PJ, Worcestershire
05.2016 - 02.2021
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Loaded, unloaded and moved material to and from storage and production areas.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Updated daily logs with regular shift activities and incident details.
- Checked packages and merchandise for damage and notified vendors.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
- Operated company vehicles and heavy equipment with focus on safety and risk management.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Satisfied documentation requirements by using SAP software to produce estimates, invoices and tracking spreadsheets.
- Operated RF scanners to track merchandise and verify contents of containers.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Team Leader
Innovate Builders Ltd
London, London
05.2012 - 05.2016
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Initiated timely response to emails, voicemails and written correspondence.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Implemented new working processes to deliver multiple improvements.
- Monitored operating machinery to assess progress, adjust settings and maintain production speeds.
Multi-Skilled Technician
Innovate Builders Ltd
London , London
03.2009 - 05.2012
- Completed job reports and logs immediately following service calls.
- Maintained quality assurance and customer satisfaction objectives.
- Maintained compliance with regulatory standards and safety requirements.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Prioritized tasks and planned workflows to meet operational targets.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Addressed routine equipment maintenance according to established schedule.
- Set up and performed test activities.
- Tracked and recorded parts and labor costs related to each service call.
- Applied critical thinking and research to address complex issues.
Laborer
Simon’s Painting & Decorating
London , London
07.2004 - 03.2009
- Measured dimensions of finished pieces for conformance to specifications.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Utilized construction tools and machinery to effectively complete job site projects.
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
- Worked alongside team to accomplish work goals according to schedule.
- Collected measurements and marked locations as part of project preparations.
- Performed maintenance and repair of buildings and facilities.
- Performed general housekeeping and cleaning tasks.
- Maintained strong background in plumbing, carpentry, painting and plastering to assist with various construction projects.
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
- Completed paving roads, hauling materials and digging ditches.
- Loaded, unloaded and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Learned basic carpentry, painting and plastering.
- Maintained and repaired facilities, equipment and tools.
- Constructed and broke down temporary retaining walls and scaffolding to support project needs.
- Recognized and reported potential project challenges and assisted with solutions.
- Operated equipment such as fork trucks and skidders.
- Managed loading and unloading of routine shipments, maintaining organized and secure materials to minimize damage.
- Observed site safety rules to maximize protections for team members and equipment.
- Operated power equipment to move materials and promote job efficiency.
Education
ETCAL Level 2 - Buissnes Improvement Techniques
Gateshead College
07-2020
A-Level - Electronics Technology
Technical College
04-2009
Skills
- Leadership excellence
- Contractual understanding
- Multicultural competency
- Mentoring expertise
- Quality assurance controls
- Compliance standards
- Scheduling expertise
- Customer relationship management
- Positive reinforcement
- Technical reporting
- Staff motivation
- Staff performance evaluation
- Mentoring and coaching
- Crisis handling
- Brand Promotion
- KPI tracking
- Safety consciousness
- Health and Safety Compliance
- Customer Service
- Team Leadership
- Equipment Maintenance
- Product knowledge
- Training and Development
- Inventory control
- Project Management
- Operational support
- Logistical planning
- Database management
- Time-management
- Critical-thinking
- Proactive initiative
- Quality control procedures
Certification
- NRSWA Unit 2 Street Works
- City Fibre Accreditation Training
- F.O.C.U.S
- Hazardous Pipelines
- Openreach Accreditation
- Risk Assessments
- SA001
- SA002
- S07
- S08
- SA020
- Safe Use Of Disc Cutters
Affiliations
- Fishing
- Beekeeping
- Gardening
Languages
English
Fluent
Polish
Native
Timeline
Team manager
Kelly Group
11.2024 - Current
Fibre Engineer
Kelly Group
04.2022 - 11.2024
Gutter Technician
Ben’s Gutters Ltd
02.2021 - 04.2022
Warehouse Worker
Pilkington Automotive Ltd
05.2016 - 02.2021
Team Leader
Innovate Builders Ltd
05.2012 - 05.2016
Multi-Skilled Technician
Innovate Builders Ltd
03.2009 - 05.2012
Laborer
Simon’s Painting & Decorating
07.2004 - 03.2009
A-Level - Electronics Technology
Technical College
ETCAL Level 2 - Buissnes Improvement Techniques
Gateshead College
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