Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Dawid Kowalski

London,Hounslow

Summary

Resilient and adaptable Sport Business Management graduate with a practical foundation in both soft and technical skills, including customer engagement, critical thinking, conflict resolution, and team collaboration. Experienced in MS Office Suite and confident using presentation tools such as PowerPoint and Canva. Skilled in business report writing, digital research, and data interpretation through both academic work and a First-Class dissertation on Digital Transformation and Its Impact on B2B Sales and Marketing. Demonstrates strong time management and communication abilities developed through balancing part-time work with university commitments. Committed to applying a hands-on, results-driven approach to deliver value in fast-paced, team-oriented professional environments.

Overview

2
2
years of professional experience

Work history

Team member

Cineworld
Gloucester, Gloucestershire
04.2023 - Current
  • Delivered high-quality face-to-face service in a fast-paced entertainment environment.
  • Managed long queues and high-pressure scenarios with calm efficiency.
  • Handled customer concerns and queries, ensuring a consistently positive experience.
  • Demonstrated strong upselling skills, consistently exceeding incentive targets.
  • Ensured accuracy in cash handling and adherence to financial procedures.
  • Strengthened team collaboration and communication through adaptability and support.

Education

Bachelor of Arts - Sports Business Management

University of Gloucestershire
Cheltenham
10.2023 -

Skills

Soft Skills:

  • Versatile adaptability
  • Team leadership skills
  • Emotional awareness and empathy
  • Resolution of conflicts
  • Self-driven initiative
  • Interdepartmental collaboration
  • Critical analysis and problem resolution
  • Prioritisation of tasks and time management
  • Written and verbal communication skills



Technical Skills:

  • MS Office Suite: Word, Excel, PowerPoint, Access, Publisher
  • Basic Project Planning & Event Coordination
  • Digital Research & Data Interpretation
  • Presentation Tools – PowerPoint, Google Slides, Canva
  • Business Report Writing – Demonstrated in consultancy or strategic management modules
  • Project Planning Tool s









Languages

English
Fluent
Polish
Native

Timeline

Bachelor of Arts - Sports Business Management

University of Gloucestershire
10.2023 -

Team member

Cineworld
04.2023 - Current

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Dawid Kowalski