Summary
Overview
Work History
Education
Skills
References
Timeline
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Davina Saidha

London

Summary

A highly organised and proactive administrator with a 2:1 degree in Forensic Science with experience in administrative roles across retail and healthcare sectors. Skilled in data management, email correspondence, scheduling, and stock control, with a strong background in handling confidential information and ensuring smooth office operations. Adept at Microsoft Office, customer service, and problem-solving, I thrive in fast-paced environments and bring a detail-oriented and professional approach to administrative tasks. Seeking an administrative role to apply my expertise in office management and operational support.

Overview

6
6
years of professional experience

Work History

Key Holder

Hotel Chocolat
07.2024 - Current
  • Oversee daily store operations, stock control, and staff coordination, ensuring efficiency and compliance with company policies.
  • Manage email correspondence, shift scheduling, and cash handling.
  • Handle customer complaints and inquiries professionally, ensuring high levels of client satisfaction.

Sales Assistant

Kurt Geiger
11.2021 - 06.2024
  • Delivered one-to-one luxury customer support, enhancing brand loyalty and sales performance.
  • Consistently met or exceeded daily sales targets set by management.
  • Maintained the visual presentation of the store.

Key Holder & Admin Assistant

Saidha Stores
01.2019 - 01.2024
  • Managed all administrative duties including handling emails, phone calls, and stock control.
  • Responsible for opening and closing the store and cashing up at the end of the day.
  • Supervised staff and maintained stock levels.
  • Handled customer complaints and ensured high levels of customer satisfaction.

Medical Assistant

Britannia Pharmacy
05.2023 - 10.2023
  • Served as the first point of contact for customers, ensuring a welcoming atmosphere
  • Performed administrative tasks such as managing emails, calls, and ordering medications
  • Handled prescriptions, provided first aid, and offered medical advice to patients
  • Maintained confidentiality when handling sensitive patient information, ensuring compliance with healthcare regulations

Education

BSc (Hons) - Forensic Science

London Southbank University
01.2024

Level 3 BTEC - Medical Science

Newham Sixth Form College
01.2020

8 GCSEs -

Lister Community School
01.2018

Skills

  • Administration & Data Management
  • Confidential Information Handling
  • Microsoft Office Proficiency
  • Customer & Client Relations
  • Stock Control
  • Financial Administration
  • Team Leadership & Staff Training
  • Problem-Solving & Multitasking

References

Available upon request.

Timeline

Key Holder

Hotel Chocolat
07.2024 - Current

Medical Assistant

Britannia Pharmacy
05.2023 - 10.2023

Sales Assistant

Kurt Geiger
11.2021 - 06.2024

Key Holder & Admin Assistant

Saidha Stores
01.2019 - 01.2024

BSc (Hons) - Forensic Science

London Southbank University

Level 3 BTEC - Medical Science

Newham Sixth Form College

8 GCSEs -

Lister Community School
Davina Saidha