DAVINA JACKSON
London
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work history
Brand Promoter
Event Agencies
London
2018.01 - Current
- Promoted products and services to target audience through strategic marketing campaigns.
- Established relationships with diverse customer base to cultivate loyalty.
- Presented at industry events to promote activity and increase partner and customer engagement.
- Restocked product displays and displayed pricing information to drive sales.
- Understood customer needs and preferences to highlight product features.
- Facilitated product demonstrations and provided in-depth information to potential customers.
- Used friendly, outgoing and positive personality to approach customers with confidence and professionalism, improvising in uncertain situations.
Christmas Grotto Host
Harrods
London
2017.11 - 2017.12
- Provided the utmost professional customer service for a unique customer experience.
- Payment transaction, cash management & financial duties.
- Assembled tailored packages, edited & customised photographs.
- Sales Promotion, upselling products, stock management.
Sales Consultant
The Carphonewarehouse
London
2005.02 - 2015.02
- Increased revenue by acquiring new subscriptions, through upselling and consistent contract renewals.
- Identified prospect needs and offered appropriate products and services.
- Negotiated and closed sales to secure profitable deals and contracts.
- Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
- Listened to customer problems, objections and concerns, offering tailored solutions.
- Kept product knowledge up-to-date by attending regular training to deliver reliable information with confidence.
- Consistently exceeded targets and bonuses.
Education
Bachelor of Arts - Drama & Theatre
The Royal Central School of Speech and Drama
London 1998.08 - 2001.06
Skills
- Current Computer and IT Packages
- 35 WPM Touch Typing
- Level 1 AAT Accounting and Business Management
- Level 2 Food Hygiene Certificate (January 2024)
- 1:1 SEN Homework Tutoring
- Brand development
Interim Positions
Berkmann Wines Cellars Ltd - Customer Service Consultant - 2015
VIP E Cigarettes - Brand Ambassador - 2016
Chelsea Football Club Foundation - Further Education - 2017
Timeline
Brand Promoter
Event Agencies
2018.01 - Current
Christmas Grotto Host
Harrods
2017.11 - 2017.12
Sales Consultant
The Carphonewarehouse
2005.02 - 2015.02
Bachelor of Arts - Drama & Theatre
The Royal Central School of Speech and Drama
1998.08 - 2001.06