David Geraint Jones
Swansea,Neath Port Talbot
Summary
A Motivated Catering Manager with seventeen years experience managing staff in the education sector and nearly thirty years in the hospitality industry. Works with focus and attention to detail to maintain cleanliness, hygiene, and quality standards. Collaborative team player skilled in engaging staff for productive operations.
Works with enthusiasm and energy to maintain positive, productive working environments. Leads teams by example to deliver high-quality standards in pressured conditions.
With strong leadership and communication skills, I am creative and driven to achieve customer needs are met. Calm and productive under pressure to meet demands of fast-paced businesses.
Overview
35
35
years of professional experience
8
8
years of post-secondary education
Work history
Manager
National Showcaves Centre For Wales
, Powys
04.2024 - Current
- Delivered high-quality products to increase customer satisfaction.
- Implemented cost reduction measures, reduced overhead expenses.
- Led performance reviews, identified areas for improvement.
- Maintained inventory control, reduced stock shortages.
- Reviewed feedback from customers, leading to continuous improvement in services offered.
- Maintained financial records ensuring transparency and accuracy in operations.
- Boosted brand visibility by organising large-scale tourism events.
- Streamlined booking processes, enhancing customer experience.
- Facilitated effective training for staff, improving service quality.
- Maintained strong working relationships with colleagues and senior management.
- Answered queries and handled complaints to provide outstanding customer service.
- Coordinated maintenance and cleaning work to keep facility in good condition.
- Managed finances and administrative requirements to keep centre operating according to targets.
Assistant catering manager
Gower College Swansea
Swansea, City and County of Swansea
08.2011 - 03.2024
- Handled day-to-day scheduling, ordering food and planning events to support catering logistics.
- Worked with chefs to plan menus according to client needs and budgets.
- Responded to questions, complaints and concerns from guests during events.
- Hired and managed catering staff to perform best practices and quality standards.
- Obtained client feedback to determine improvements for future events.
- Recorded ingredients and quantity of catering supplies to maintain accurate inventory.
- Directly line manage fifteen staff on multi unit site and assist in managing an additional twenty five members of staff on four other sites.
- To assist with any catering policies and develop a business plan every year.
- Assist with the implementation and monitoring a HACCP food safety system in order to comply with legislation and EHO monitoring.
- Achieve positive feedback from both staff and studenrts
- Completed accurate end-of-day financial routines for cash and card transactions.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Reconciled cash and credit card transactions to maintain accurate records.
Catering manager
Gorseinon College
Gorseinon, City and County of Swansea
01.2009 - 03.2024
- Worked with chefs to plan menus according to client needs and budgets.
- Hired and managed catering staff to perform best practices and quality standards.
- Responded to questions, complaints and concerns from guests during events.
- Handled day-to-day scheduling, ordering food and planning events to support catering logistics.
- Led by example in providing customers with attentive, professional service.
- Maintained outstanding hygiene levels for optimised customer safety and continued regulatory compliance.
- Monitored and maintained stock levels for maximised efficiency and minimised waste.
- Created team building initiatives to encourage upselling and meet revenue targets.
- Developed menus with strict cost controls.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Recorded ingredients and quantity of catering supplies to maintain accurate inventory.
- Planned staff rotas to meet customer demand whilst remaining under budget.
Chef
University of Wales Swansea
Swansea, City and County of Swansea
10.2001 - 12.2006
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Maintained strict food health, hygiene and safety standards for ongoing kitchen compliance.
- Prevented allergen cross-contamination through meticulous food preparation, cooking and plating.
- Checked freezer and refrigerator temperatures regularly, maintaining produce quality and safety.
Catering Team Leader
Holiday Inn
Swansea, City and County of Swansea
10.1997 - 11.2001
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Followed opening, closing and shift changeover procedures for seamless operations.
- Led shifts and motivated team to drive sales.
- Delegated tasks to make best use of individuals' skills.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
Tour guide
Dan Yr Ogof Showcaves
, Powys
06.1990 - 09.1996
- Addressed enquiries, issues and concerns of tourists.
- Delivered engaging tours in English.
- Helped visitors feel welcome.
- Conducted opening and closing procedures of caves.
- Assisted with end of day procedures.
Education
Bachelor of Science - Hospitality Studies
University of Plymouth
Plympton, Devon 09.1996 - 06.1997
Higher National Diploma - Hotel and Catering Management
South Devon College
Paington 09.1994 - 06.1996
Diploma of Higher Education - Hotel and Catering Institutional Management
Neath College
Neath, Neath Port Talbot 06.1992 - 06.1994
City and Guilds - 706/1 and 706/2 Cookery for the Catering Industry
Neath College
Neath, Neath Port Talbot 09.1990 - 06.1992
City and Guilds - 707/1 and 707/2 Food and Beverage Service
Neath College
Neath Port Talbot 09.1990 - 06.1992
Level 3 Award - Food Safety for Catering
GCS Training
Swansea 07.2022 - 07.2022
Skills
- Food Hygiene trained
- Budgeting understanding
- Crisis management
- Catering coordination
- Cost estimating
- Health and food service regulations knowledge
- Kitchen staff coordination
- Produce purchasing
- Portioning understanding
- Staff supervision
- Cost controls
- Recipes and menu planning
- Decision making
Timeline
Manager
National Showcaves Centre For Wales
04.2024 - Current
Level 3 Award - Food Safety for Catering
GCS Training
07.2022 - 07.2022
Assistant catering manager
Gower College Swansea
08.2011 - 03.2024
Catering manager
Gorseinon College
01.2009 - 03.2024
Chef
University of Wales Swansea
10.2001 - 12.2006
Catering Team Leader
Holiday Inn
10.1997 - 11.2001
Bachelor of Science - Hospitality Studies
University of Plymouth
09.1996 - 06.1997
Higher National Diploma - Hotel and Catering Management
South Devon College
09.1994 - 06.1996
Diploma of Higher Education - Hotel and Catering Institutional Management
Neath College
06.1992 - 06.1994
City and Guilds - 706/1 and 706/2 Cookery for the Catering Industry
Neath College
09.1990 - 06.1992
City and Guilds - 707/1 and 707/2 Food and Beverage Service
Neath College
09.1990 - 06.1992
Tour guide
Dan Yr Ogof Showcaves
06.1990 - 09.1996
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