David George Watkins
Forfar,Angus
Summary
Accomplished professional with extensive expertise in field repair and technical troubleshooting, ensuring safety compliance and effective time management. Demonstrates proficiency in hardware installation, network support, and diagnostic testing, complemented by a strong focus on preventative maintenance and proactive equipment upkeep. Skilled in technical reporting, inventory control, and quality assurance checks, with a commitment to continued learning and excellence in client relations. Adept at communicating complex technical terms clearly while maintaining compliance with industry standards. Career goals include advancing systems analysis capabilities and enhancing risk assessment strategies to drive operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Field Service Technician
Circet
North Scotland
02.2024 - Current
- Installation of FTTP provision builds from overhead and underground CBTs to premises.
- High completion rate above 80% with aim for 100% everyday.
- Clear communication with customers regarding work involved.
- Strong communication with colleagues and line management in handling of daily workload.
- Safe handling of tools and equipment with appropriate usage of PPE and safety equipment.
- Possess strong knowledge of FTTP systems and standards expected from client.
- Ensuring systems built to standard and in manner most befitting customer.
- IPAF trained platform installer, required to assist with installation on D poles where accessible by hoist truck.
- Troubleshooting and problem solving with customers and colleagues where issues arise.
Internal Installation Technician
Cirect-Home (Formerly QubeGB)
North Scotland
11.2022 - 02.2024
- Trained in operation, installation and diagnostics of internal systems for over 80% of ISPs.
- Engaged in diagnostics and repair on ADSL, FTTC and FTTP systems within customer premises.
- Safe and proper use of tools and equipment with appropriate use of PPE and other safety equipment.
- Strong communication skills with customers when dealing with difficult or frustrating circumstances.
- Flexibility in travel as area of operation is vast.
- Good time management skills to account for short 2 hour timeslots offered by contractor.
- High completion rate during employment.
Store Assistant
Aldi
Forfar and Dundee
05.2014 - 11.2022
- Delivery of good service efficiently.
- Trained in manual handling safe practices.
- Successfully attending multiple roles simultaneously to ensure efficiency of work output, increasing profitability of company.
- Vigilant of keeping stock level, ensuring products in date and state of store compliant with Health and Safety standards at all times.
- Efficiency maintained in all tasks, whether customer interaction or stocking of shelves.
- Trustworthy handling of cash and sensitive details (eg. Customer card details, internal policies etc.)
- Training of new employees and support of team.
- Worked as Key Worker during Covid-19 outbreak ensuring compliance with Government set legislation.
- Strong skills with memorisation required for stock numbers used by original till procedure.
Site Supervisor
Travelodge
Edinburgh and Dundee
04.2010 - 05.2014
- Organisation of personal and team workload for successful Hotel Management.
- Interaction with General Public and Guests to ensure high level service at all times.
- Ensuring high standards of cleanliness of rooms and public areas.
- Inspection of work complete by team to examine standards kept and communicating where corrections must be made.
- Writing of rotas for team, taking personal requests into consideration.
- Involved in disciplinary procedures on behalf of both Company and Employee as part of my role.
- Training of Staff in both capacity of Reception and Cleaning Crew.
- Communication with 3rd party booking companies and contractors to ensure smooth operation of service.
- Analysis of financial records on daily basis to report back to Corporate regarding site profitability.
- Completion of End Of Day records and reports.
- Cover of shifts where staff have been unable to attend their duties.
- Working Early (7am-3pm), Late (3pm-11pm) and Night (11pm-7am) shifts and being amenable to working multiple back to back at a moments notice.
- Possessing strong local knowledge in order to best assist Guests with whatever information is required to make their stay most memorable.
- Acquired proficiencies in communicating in French, Spanish, German, Italian, Polish and Japanese to facilitate dialogue with foreign visitors.
Buyer
Cash Converters
Dundee
05.2008 - 04.2010
- Proper inspection and assessment of goods brought in by General Public for sale.
- Professional demeanour kept at all times.
- Kept up to date with relevant knowledge of pricing and popularity of goods.
- Knowledgeable in vast array of goods including Electronic devices (such as Laptops, Phones, Gaming Consoles and more), Musical Instruments, Jewellery and much more.
- Successfully attended courses in analysis of fake jewellery and Diamond assessment.
- Trained in cheque cashing procedure and money transfer by Western Union.
- Worked closely with Police Scotland in apprehension of criminals attempting to sell stolen goods and commit fraud.
- Received training in fraud and counterfeit detection.
- Kept a calm composure through difficult and sometimes aggressive situations involving General Public.
Lecturer
Angus College (Now D&A)
Forfar
05.2006 - 10.2007
- Worked on 3 month repeated contract as Guitar Tutor for night Classes in local college.
- Balanced my work with studies at High School simultaneously.
- Production of syllabus for Beginner, Intermediate and Advanced Guitar courses.
- Acquisition of learning materials for classes up to 14 people in capacity.
- Management of personal time as well as pace of learning to ensure key standards met within the 10 week time limit of course.
- Safe and secure handling of college property and premises.
- Lone working as classes held out of hours.
- Self organised timesheets and reports to line management.
- Ensuring a fun and productive environment for learning.
Education
3a, 3b - MEWP
IPAF
Aberdeen 08.2024 - 08.2029
SQCA Higher - Mathematics
Webster's High School
Kirriemuir, Angus 05.2008 -
SQCA Higher - Music
Webster's High School
Kirriemuir, Angus 05.2008 -
SQCA Nat5 - English
Webster's High School
Kirriemuir, Angus 05.2008 -
Skills
- Technical troubleshooting
- Safety awareness
- Time management
- Hardware installation expertise
- Diagnostic testing familiarity
- Component assembly proficiency
- Preventative maintenance knowledge
- Technical reporting
- Quality assurance checks
- Focus on continued learning
- Client relations
- Conflict resolution
- Communication in technical terms
- Compliance with standards
- Risk assessment experience
- Site surveying
- Safety compliance
Affiliations
- Playing Music
- Archery
- Cooking
Accomplishments
- Received multiple personal accolades from Customers on distinguished service
- Pass Plus on driving license
- Grade 5 musical certificates
- Awarded 1st place in local musical group tournament
- Plethora of Medals and Trophies in Archery competitions across the Nation
- Placed 15th in November Challenge for Archery 2005 (defines national ranking)
- Prefect in High School
Certification
- IPAF certified - 3a, 3b
- NOPS registered - fully accredited for FTTP installation
Languages
English
Native
French
Intermediate
Spanish
Beginner
Italian
Beginner
German
Beginner
Polish
Beginner
Japanese
Beginner
References
References available upon request.
Timeline
3a, 3b - MEWP
IPAF
08.2024 - 08.2029
Field Service Technician
Circet
02.2024 - Current
Internal Installation Technician
Cirect-Home (Formerly QubeGB)
11.2022 - 02.2024
Store Assistant
Aldi
05.2014 - 11.2022
Site Supervisor
Travelodge
04.2010 - 05.2014
Buyer
Cash Converters
05.2008 - 04.2010
SQCA Higher - Mathematics
Webster's High School
05.2008 -
SQCA Higher - Music
Webster's High School
05.2008 -
SQCA Nat5 - English
Webster's High School
05.2008 -
Lecturer
Angus College (Now D&A)
05.2006 - 10.2007
Similar Profiles
Tania TEOFILOTania TEOFILO
Consultante Pilote d'activités fibre optique at CIRCETConsultante Pilote d'activités fibre optique at CIRCET
Logan ClancyLogan Clancy
Aerial Lineman at CircetAerial Lineman at Circet
Jonathan SuarezJonathan Suarez
Senior RF Engineer at Circet USASenior RF Engineer at Circet USA