Salesforce
Davide Almeida
Account Executive
Great Yarmouth
Summary
Results-oriented sales professional with a strong track record of driving substantial growth and exceeding targets in fast-paced, competitive industries. Proven ability to expand client bases—achieving 214% growth in trading accounts—and consistently surpass KPIs, earning recognition as a top-performing Field Sales Representative. Skilled in account management, strategic sales planning, contract negotiation, and leveraging CRM platforms (Salesforce, HubSpot, Apollo) to optimize pipeline development and client retention.
Following a brief career break due to company restructuring, I proactively used the time to enhance my skills and realign career goals. Committed to bringing strategic insight, data-driven decision-making, and exceptional client relationship management to a forward-thinking organization seeking measurable growth and market expansion.
Overview
7
7
years of professional experience
1
1
Certification
3
3
Languages
Work History
Account Executive
UPS
03.2025 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Promoted UPS software options according to customers needs
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
- Use of CRM platforms to manage pipeline effectively and diligently (Salesforce, Apollo, Hubspot)
Business Development Executive
Vape Supplier Limited
06.2024 - 03.2025
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Promoted VSL app and helped customers install and operating with the app
- Tailored and customized the app according to the customers needs
Career Brake
Unemployed
05.2024 - 05.2024
- Took a planned career break to reassess career goals and identify growth opportunities following company restructuring.
- Used the break period for professional development and skill sharpening to align with evolving industry demands.
- Engaged in networking and market research to better understand current trends and prepare for next career steps.
Territory Sales Manager
British American Tobacco
08.2023 - 04.2024
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Monitored competitor activities within the territory, adjusting sales strategies as needed to maintain a competitive edge.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Managed sales pipeline effectively by prioritizing high-potential prospects while keeping track of potential opportunities at various stages of development.
- Increased sales revenue by developing and implementing strategic territory plans.
- Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities.
Field Sales Representative
British American Tobacco
04.2022 - 08.2023
- Represented company brand during customer and prospect interactions.
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Maintained responsibility for +200 accounts within assigned territory, consistently touching base to assess needs and satisfaction.
- Visited key customers repeatedly to promote retention and relationships.
- Increased trading customers from 48 to 127, resulting a high revenue generation
- Developed marketing campaigns for underperforming SKU on my patch
O2 Guru
O2
08.2020 - 04.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Helped customers with their technical issues
- Created presentations for new product launches, motivational speeches, for the entire team
Sales Advisor
O2
07.2018 - 08.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Maximized store profitability by regularly monitoring and adjusting pricing strategies, inventory levels, and merchandising layouts based on customer preferences and sales data.
Education
Bachelor of Arts - Photography
Lusofona University of Lisbon
LIsbon 04.2001 -
Skills
Client account management
Accomplishments
- Expanded trading accounts from 47 to 148, achieving 214% growth within 16 months at British American Tobacco.
- Consistently exceeded KPIs, earning an annual performance review grade of “Outstanding.”
- Nominated for Field Sales Representative of the Year 2022 within eight months of service.
- Increased new trading accounts by 35% at Vape Supplier Limited, contributing to over £500K in annual sales.
- Achieved steady month-on-month revenue growth through strategic sales initiatives.
- Ranked among the top three sales advisors nationally multiple times at O2.
- Successfully negotiated profitable contracts tailored to client needs, enhancing company revenue.
- Developed and executed sales strategies that significantly increased market share in assigned territories.
- Collaborated cross-functionally with finance, operations, legal, and marketing teams to identify and capitalize on growth opportunities.
- Maintained accurate CRM records (Salesforce, HubSpot) to optimize pipeline management and reporting.
- Delivered exceptional customer service, promptly resolving inquiries and fostering client retention.
Additional Information
- Photography Student of the Year Award winner, 2012
- Participant in the portuguese version of Masterchef, the culinary competition
- Prize winner in the portuguese version of "Who Wants to Be a Millionaire"
- Published photographer in several national and international newspapers
Software
Apollo
Hubspot
Microsoft suite
Adobe Photoshop
Adobe Lightroom
Certification
Basic Principles in Business Administration
Interests
Photography
Cooking
Outdoor exploring
Reading
Challenging the status quo
Timeline
Account Executive
UPS
03.2025 - Current
Basic Principles in Business Administration
09-2024
Business Development Executive
Vape Supplier Limited
06.2024 - 03.2025
Career Brake
Unemployed
05.2024 - 05.2024
Territory Sales Manager
British American Tobacco
08.2023 - 04.2024
Field Sales Representative
British American Tobacco
04.2022 - 08.2023
O2 Guru
O2
08.2020 - 04.2022
Sales Advisor
O2
07.2018 - 08.2020
Bachelor of Arts - Photography
Lusofona University of Lisbon
04.2001 -
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