Dawn Anderson
Mearstham
Summary
Friendly professional hard working Housekeeper with strong organisational and multi-tasking skills. I am looking for long-term permanent employment with a private household. Having had many years in the housekeeping and hospitality industry I am aware that every household has there own etiquette and particular needs in the upkeep of their home and family. I can demonstrate that i have a highly developed skill base which is transferable into a new job with a seem less transition.
Trustworthy, reliable and discreet, with a happy 'can do' attitude, who loves the countryside, walking dogs and mucking in when needed. Always happy to work as part of a team but I work exceptionally well on my own initiative, I enjoy being busy and can juggle many hats!
Excellent confident driver with own car and a full clean driving licence for over 30 years. I have no dependants and no pets.
Although many years ago I was a nanny to 5 children when my own children were young so I have great experience with children from birth to 16. I have 2 boys of my own and now I am a very proud nana to my granddaughter Clara and my grandson Caleb.
Special note about employment history through covid. I worked for S.M. Reid for a few months as none of the normal carers were allowed in and I had just returned from Italy where my job had been cancelled due to the pandemic.
Overview
8
8
years of professional experience
Work history
Housekeeper Part/time
Mr & Mrs Lally
Oxted, Surrey
02.2025 - Current
- Made beds daily to ensure a neat bedroom area.
- Fulfilled special requests from homeowners to meet individual preferences, collecting dry cleaning, taking car to car wash etc.
- Laundered clothes & bedding promoting appearance of cleanliness.
- Provided exceptional care to household pets, 2 labradoodles, walked & fed daily, administered medication when neccesary.
- Cleaned all toilets and bathrooms to a very high standard
- Prepared snacks for children on return from school
- Vaccumed and cleaned specialist flooring
Servery Assistant Part/time
Golden Age Healthcare
Guildford, Surrey
03.2025 - Current
- Ensuring all residents have a balanced meal twice a day.
- Ensuring all dietry requirements are adheard to individuals
- Serving and clearing the dinning room
- Recording food and fluid charts for individual residents
- Keeping the pass and the dinning room clean to a high standard
Housekeeping supervisor temporary position
Barnett Hill Hotel
Guildford , Surrey
10.2024 - 01.2025
- Supervised daily housekeeping operations, ensuring optimal performance of staff members.
- Replenished guest mini bars and fridges and recorded items consumed for billing.
- Motivated cleaning staff to deliver housekeeping tasks within allotted timeframes.
- Responded proactively to changing housekeeping requirements.
- Communicated repair needs to maintenance staff for prompt remedial action.
- Stocked rooms with required towels, linen and toiletries.
- Delivered exceptional guest experience through maintaining clean, safe, and comfortable hotel rooms.
- Inspected rooms to confirm quality and attention to detail met brand standards.
- Communicated management feedback to improve team performance.
- Managed cleaning product stock in line with COSHH regulations.
Housekeeper
Laurence Woolford
Dorking, Surrey
05.2024 - 09.2024
- Clean and maintain a 6 bedroom private residence to an exceptionally high standard
- Serviced bathrooms with fresh supplies and regular cleaning.
- Replaced sheets, duvets and pillowcases weekly, maintaining spotless presentation standards.
- Cleaning, hoovering and mopping of different types of flooring to a high standard
- Wardrobe management
- Guardianship/management of the property
- Taking deliveries
- Liaise with maintenance on a regular basis ensuring every building on the property is kept to a very high standard
- Performed thorough deep cleaning, in the quieter months.
- Use of electronic diaries and calendars to coordinate with the wider estate team.
- Grounds maintenance, stimming, mowing, weed control, leaf and debris blowing, generally keeping grounds tidy
- Greenhouse duties including planting and maintaining all vegetables therein
- Shopping for principal as and when required
- Disposed of rubbish and recycling according to waste management procedures.
- Cleaned and maintained cat room for 6 cats, fed and watered daily
Cleaner
Ruth Clarke
Godalming, Surrey
03.2024 - 08.2024
- I clean for Ruth once a fortnight.
- General house cleaning, dusting, hoovering, cleaning down work surfaces.
- Cleaning inside window & door frames.
- Cleaning inside windows and glass doors.
- Cleaning bathrooms/showers.
- Keeping cupboards clean & tidy.
- Advising client of various products for different surfaces.
Housekeeper
Mrs Mia Wrigley
Guildford, Surrey
12.2023 - 02.2024
- Temporary position for 3 months
- Cleaning a 9 bedroom property to a high standard
- Changing of linen weekly
- Washing, Ironing and wardrobe management
- Driving principal to appointments and running errands
- Walking 3 large breed dogs twice daily
- Helped out over Christmas with boxing and delivering wine from their vineyard
- Cleaned out buildings and out door seating areas
Housekeeper
The Grange Hampshire LLP
Winchester, Hampshire
04.2022 - 11.2023
- Clean and maintain 5 properties on a weekly basis consisting of a total 22 bedrooms for Airbnb purpose and clean and maintain 2 other building used for functions
- Managed and supervised a team of 4 housekeeping staff to a consistently high standard as and when required
- Received cleaning supply deliveries
- Order and control linen stock supplies
- Liaise with maintenance on a regular basis ensuring all properties are kept to a very high standard
- Deep cleaning in the quieter months
- Greeted guests and guided them around the larger properties explaining different functions of the equipment in the house
- Use of electronic diaries and calendars to coordinate with the wider estate team
- On call for guest enquiries, maximising guest satisfaction during their stay
Gardening assistant
David Knight
Lingfield, Surrey
12.2021 - 04.2022
- Skilfully performed wide range of garden-related tasks including weeding, mowing, strimming, pruning, hedge trimming and planting.
Housekeeper/cook
Susan Beckwith-Smith
Horsham, West Sussex
10.2020 - 11.2021
- Carried out day-to-day duties accurately and efficiently.
- Sanitised kitchen counters, wiped down cabinets and swept and mopped floors.
- Sorted, washed, dried, and ironed all laundry.
- Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
- Completed laundry services with special attention to requirements of different items, including handwashing and dry cleaning.
- Changed all bed linen on a regular basis.
- Maintained 4 bedroom house to a high standard of cleanliness.
- Ordered and shopped for client.
- Drove client to all appointments.
- Prepared and cooked all meals from scratch using only fresh ingredients for client and guests.
Carer/Housekeeper
Sarah Marie Reid
Drumquin, Co. Tyrone
03.2020 - 08.2020
- Temporary position during covid. See special note in professional summary
- Maintained a clean, hygienic living environment for client on a daily basis to safeguard health and wellbeing
- Monitored client's physical and mental health to provide optimum care.
- Supported client with personal care requirements including dressing, showering and toileting, maintaining respect and confidentiality throughout to enhance client wellbeing.
- Assisted with special meal prep, to ensure a balanced diet for optimum wellbeing.
- Assisted client with getting into and out of beds or wheelchair, providing support with mobility.
- Consistently communicated with grandparents to enable optimum smooth running of the house.
Live in Housekeeper
Podere Patrignone - Verity Jones
Florence, Italy
03.2017 - 11.2019
- Delivered exceptional service by greeting and serving guests in a timely, friendly manner.
- Attended to 6 self contained apartments which had a total of 19 beds all ensuit.
- Sanitised kitchen counters, wiped down cabinets and swept and mopped floors.
- Sorted, washed, dried, and ironed guest laundry.
- Replaced sheets, duvets and pillowcases daily and used hospitality corners on all beds.
- Cleaned and returned vacant rooms to occupant-ready status.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Interacted positively with guests while cleaning apartments and common areas.
- Resolved complaints from guests by listening to issues and notifying manager.
- Followed proper food handling methods and maintained correct temperature of all food products.
- Prepared healthy, enjoyable breakfasts and dinners for diners.
Education
C & G Computerised Accounts
ICT Training & Development Office
Omagh2016
Diploma of Higher Education - Practitioners Reflexology
Sheila Nugent School of Reflexology
Cookstown2016
Practitioner level 1 & 2 Reiki
Sinead Lynch
Londonderry, NIR2015
A-Levels - Mathematics
Powis Academy
Aberdeen1981
A-Levels - English
Powis Academy
Aberdeen1981
A-Levels - Home Economics
Powis Academy
Aberdeen1981
A-Levels - Science
Powis Academy
Aberdeen1981
Skills
- High attention to detail
- Self-directed
- Hospitality background
- Exceptional communicator
- Cash handling
- Customer-oriented
- Ironing clothing
- Problem solving
- Team player
- Extremely organised
- Time management
- Attention to detail
- Self-motivated
- Motivational team player
- Experienced cook english/italian/mediterranean cuisine
Varied interests
I have a range of varied interests which include swimming, dogs, travelling, wild camping, golfing and reading. I am happy to supply references from my dog sitting duties in America. While my children were young i was a volunteer at 2 local animal rescue shelters and rescued in total 4 German Shepard's which became our beloved family pets. I was also an active member of our local community group holding the position of treasurer for nearly 20 years. I can supply details of the chairperson Mrs. Soibhan McDermot and the Project Manager Mrs. Ashley Moore as extra references if required.
Timeline
Servery Assistant Part/time
Golden Age Healthcare
03.2025 - Current
Housekeeper Part/time
Mr & Mrs Lally
02.2025 - Current
Housekeeping supervisor temporary position
Barnett Hill Hotel
10.2024 - 01.2025
Housekeeper
Laurence Woolford
05.2024 - 09.2024
Cleaner
Ruth Clarke
03.2024 - 08.2024
Housekeeper
Mrs Mia Wrigley
12.2023 - 02.2024
Housekeeper
The Grange Hampshire LLP
04.2022 - 11.2023
Gardening assistant
David Knight
12.2021 - 04.2022
Housekeeper/cook
Susan Beckwith-Smith
10.2020 - 11.2021
Carer/Housekeeper
Sarah Marie Reid
03.2020 - 08.2020
Live in Housekeeper
Podere Patrignone - Verity Jones
03.2017 - 11.2019
C & G Computerised Accounts
ICT Training & Development Office
Diploma of Higher Education - Practitioners Reflexology
Sheila Nugent School of Reflexology
Practitioner level 1 & 2 Reiki
Sinead Lynch
A-Levels - Mathematics
Powis Academy
A-Levels - English
Powis Academy
A-Levels - Home Economics
Powis Academy
A-Levels - Science
Powis Academy
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