David Young
Bishopton,Renfrewshire
Summary
Dynamic and results-driven sales professional with a strong expertise in client acquisition and stakeholder management. Also skilled in consultative selling, sales leadership, technical product demonstrations, and territory management, with proficiency in Microsoft Office Suite and Apple OS applications. Committed to leveraging skills to drive growth and achieve strategic objectives.
Overview
17
17
years of professional experience
Work history
Account Manager
Hilti (Great Britain) Ltd
Glasgow
2024.06 - Current
- Fully remote role, covering Central Belt from Stirling to Argyll and Western Isles
- Management of over 350 accounts across region, including almost 70 key accounts
- Develop and grow existing key accounts, managing key stakeholder relationships
- Identify, develop and win new business opportunities
- Provide site support, application advice, health and safety advice, toolbox talks and training
- Assess customers’ health & safety, productivity and specialist application challenges and recommend best Hilti solution to solve these
- Increased territory revenue by 65% year-on-year in 2025, 40% of which was new business
AV Business Development Manager
ACI Integrated Solutions (AV) Ltd
Glasgow
2023.11 - 2024.06
- Drove initiatives to identify and develop new business opportunities within corporate and higher education sectors.
- Managed key accounts in FE/HE sectors as part of APUC framework.
- Drafted and submitted comprehensive tender bids in collaboration with main contractors and M&E contacts.
- Designed & specified audio visual systems including DVLED video walls, theatre lighting and audio, recording studio set-ups, digital signage, room booking systems & warehouse audio systems.
- Developed marketing plans to support sales strategies.
- Achieved success in winning 14 competitive pitches through strategic engagement and tailored solutions within APUC framework.
Regional Account Manager - AV
SSUK Ltd
Livingston, West Lothian
2022.06 - 2023.10
- Oversaw portfolio management for key public sector healthcare and corporate clients throughout UK, ensuring seamless execution from initial engagement to final installation.
- Carried out technical surveys, designed and specified audio-visual systems including digital signage, classroom interactive screens & projection, main hall set-ups, video conferencing, stage lighting & audio
- Spearheaded identification of tender opportunities to enhance bid submissions. Oversaw complete bid writing and submission process to ensure successful outcomes.
- Left role as part of company-wide redundancies in October 2023, due to education sector budget cuts
Regional Sales Executive
CR Smith
Dunfermline, Fife
2019.11 - 2022.06
- B2C field sales, focused on domestic market throughout Scotland.
- Evaluated customer needs and preferences, delivering tailored design solutions that complied with Scottish building regulations, focusing on home extensions and installation of high-quality PVCu windows and doors.
- Enhanced customer trust through consultative engagement to foster stronger client relationships.
- Served as main point of contact for customers to enhance communication and streamline technical survey and installation processes.
- Notable successes included personal bests of c£81k revenue in single month (over 200% to target) and conversion rate of 1.85 (company average 2.1).
Marketing & Business Development Manager (6-month contract)
DorSuite
East Kilbride, South Lanarkshire
2019.04 - 2019.10
- Developed strategic 3-year cross-channel marketing plan to drive business growth and improve overall market presence.
- Conducted analysis of previous two years’ sales leads to uncover sources and conversation rates, driving improvements in sales strategies.
- Implemented strategies to improve internal brand perception, aligning messaging standards for customer communications.
- Spearheaded engagement and management of external agencies to refresh brand identity, design and build new company website, and enhance digital content.
- Identified new business opportunities and engineered early engagement conversations with sales team to drive conversions.
Product Marketing Manager (maternity contract)
BiP SOLUTIONS LTD
Glasgow
2018.06 - 2019.04
- Spearheaded development of Delta eSourcing, market-leading eProcurement portal targeting public sector clients.
- Developed and implemented acquisition and retention strategies to enhance customer engagement and loyalty.
- Delivered engaging seminars and thought leadership pieces at trade events to enhance brand visibility and audience engagement.
- Analysed brand performance and competitors to drive strategic sales actions in response to changing market conditions.
- Worked as part of project management team to create and successfully implement development roadmap for portal, focused on improving functionality and user experience.
- Increased customer engagement by over 30% in first 6 months.
Head of Group Marketing (maternity contract)
MANORVIEW HOTELS & LEISURE GROUP
Howwood, Renfrewshire
2017.06 - 2018.04
- Direct line management responsibility for in-house PR, marketing & design team (6 staff members)
- Developed and executed comprehensive social media strategy across 60 channels, enhancing brand visibility and engagement and growing followers to over 300k.
- Overhauled Group paid search strategy by improving user journey, improving targeting, and increasing monthly spend. ROI increased by over 800% as result.
- Spearheaded 5 successful branding projects for new properties within Group portfolio.
- Marketing team awarded Social Media Team of Year at 2018 DRAM Awards.
- Black Friday campaign moved exclusively online for first time, doubling sales from previous year.
Digital Marketing Consultant
TEN O NINE
Glasgow
2009.11 - 2017.06
- Founder of Glasgow-based creative marketing consultancy. Worked with clients to understand and develop their strategic objectives, delivering solutions to drive business forward, and to increase market share and bottom line profits. Drove cultural change throughout organisations to embrace e-commerce and digital technologies, with objective of streamlining business processes and taking advantage of digital environment.
- Contracted into agencies as well as in-house marketing teams on short-term contracts. Consulted with small portfolio of clients (Golf, Hospitality, Tourism, FMCG, Retail, Finance, Recruitment & Service sectors) on various projects including:
- Digital and mobile strategy
- Web design & development
- SEO/PPC
- Campaign planning
- Social Media strategy and content planning
- Email marketing campaigns
- Copywriting
Education
CFA Accreditation - On Site Testing (OST) Service (Level 1): Construction Fixings, Light Duty (up to 30kN)
Construction Fixings Association (CFA)
Manchester /2026 -
ECS Accreditation - On-site health & safety in electrotechnical environments. CSCS approved.
CSCS
Glasgow /2024 -
Skills
- Business Development
- Client Acquisition
- Consultative Selling
- Stakeholder Management
- Account Management
- Sales Leadership
- Technical Product Demonstrations
- Territory Management
- Microsoft Office: Word/Excel/PowerPoint/SharePoint
- Apple OS: Pages/Numbers/Keynote
Hobbies & Interests
I have been very passionate about music and the arts most of my life. Having studied at the Royal Scottish Academy of Music & Drama, I spent the first 10 years of my career performing as a professional percussionist in various orchestras and ensembles, at concert halls and high profile events all over the world.
I love playing many sports; I am a keen golfer and on a lifelong quest towards a single-figure handicap (it’s not going well). I am a UEFA-qualified football coach, and enjoy working with children of all ages and abilities. Whilst in the Royal Marines I played semi-professional football, as well as representing the Royal Navy volleyball team at National League level. I also enjoy skiing/boarding, scuba diving and sailing.
Timeline
Account Manager
Hilti (Great Britain) Ltd
2024.06 - Current
AV Business Development Manager
ACI Integrated Solutions (AV) Ltd
2023.11 - 2024.06
Regional Account Manager - AV
SSUK Ltd
2022.06 - 2023.10
Regional Sales Executive
CR Smith
2019.11 - 2022.06
Marketing & Business Development Manager (6-month contract)
DorSuite
2019.04 - 2019.10
Product Marketing Manager (maternity contract)
BiP SOLUTIONS LTD
2018.06 - 2019.04
Head of Group Marketing (maternity contract)
MANORVIEW HOTELS & LEISURE GROUP
2017.06 - 2018.04
Digital Marketing Consultant
TEN O NINE
2009.11 - 2017.06
CFA Accreditation - On Site Testing (OST) Service (Level 1): Construction Fixings, Light Duty (up to 30kN)
Construction Fixings Association (CFA)
/2026 -
ECS Accreditation - On-site health & safety in electrotechnical environments. CSCS approved.
CSCS
/2024 -