David Wingett
Greenwich, London,England
Summary
A seasoned library professional with extensive expertise in inter-library loan processes, RFID technology, and library systems. Demonstrates exceptional time management, resourcefulness, and customer service skills. Adept at circulation desk operations, patron assistance, and staff training. Possesses strong communication aptitude and public speaking confidence. Committed to enhancing library operations through effective records and resource management while fostering cultural awareness and patience.
Overview
22
22
years of professional experience
Work History
Library assistant
Greenwich Leisure Limited
Greenwich, London, England
07.2003 - Current
- Hosted author meet-and-greet events successfully; enhanced community relations.
- Supervised volunteers and junior staff, fostering a team-oriented environment.
- Managed inter-library loans to provide patrons with wider access to resources.
- Placed books on proper shelves following classification system when returning to circulation.
- Greeted patrons warmly and assisted by locating books and signposting services.
- Supported librarians by assisting with materials check-in and check-out process.
- Collected and processed fines on overdue library materials.
- Created accurate catalogue by conducting stock takes and audits of library resources.
- Fielded questions from patrons about library policies, procedures and services.
- Adjusted customer accounts with new balances from un-returned books and paid fees.
- Performed regular inventory checks; ensured accurate tracking of materials.
- Processed new membership applications quickly for customer satisfaction.
- Helped customers to successfully use library computers and equipment.
- Inspected book conditions to identify damaged items.
- Facilitated library events and workshops, fostering community engagement and learning.
- Reported disruptions and disturbances to promote peace and order in library.
- Facilitated children's story time sessions, fostered love for reading in young minds.
- Carried out administrative duties punctually, ensured efficient daily operations.
- Trained library staff to use library database, minimising information retrieval times.
- Conducted valuable research on latest literature, promoting the enrichment of library collection.
- Responded to phone, email and social media enquiries within target timeframes.
Education
Master of Arts - The City in History
London Metropolitan University
London 10/1999 - 07/2001
Bachelor of Arts - History
University of North London
London 10/1996 - 07/1999
Skills
- Inter-Library loan knowledge
- Time management mastery
- RFID technology usage
- Library systems understanding
- Circulation desk operations
- Patron assistance capabilities
- Public speaking confidence
- Communication aptitude
- Cataloguing expertise
- Patience and tolerance
- Time-management
- Resourcefulness
- Customer Service
- Cultural awareness
- Staff member training
- Library operations
- Records management
- Resource management
Affiliations
- Wrestling
- Music concerts
- Photography
- Lego
- Parkrun
- Literature concerts
- Sporting events
- Art galleries and museums
Timeline
Library assistant
Greenwich Leisure Limited
07.2003 - Current
Master of Arts - The City in History
London Metropolitan University
10/1999 - 07/2001
Bachelor of Arts - History
University of North London
10/1996 - 07/1999
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