David Wensley

• Applied local area knowledge to provide guests with information about dining options, sports events and live entertainment.
• Received and distributed incoming mail for occupants.
• Delivered first class customer care through polite, professional service.
• Greeted and checked-in guests promptly and professionally.
• Arrange Meeting Rooms for clients

Looking after the office floors stocking stationary and keeping floors tidy

conducting inductions for new members of staff

running the team of concierge when mamangment if off

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• answer phone call
• assist residents when needed
• knowledge of local Events to give to Residenrts

• Cleaned and maintained kitchen equipment and oven.
• Demonstrated excellent time management and organisational skills.
• Maintained strong knowledge of food safety practices.
• Maintained strong, cooperative working relationship with bakery team and fellow employees.
• Complied with health and safety codes.
• Performed bakery opening duties following procedures.
• Monitored ovens, setting time and temperature controls to achieve optimum baking results.
• Packaged and labelled baked goods with accurate descriptions and ingredients.
• Inspected and cleaned food preparation areas to maintain sanitary practices.
• Prepared exceptional pastries and desserts.
• Monitored storage temperatures to preserve food quality.
• Designed displays to showcase baked produce.
• Handled additional tasks assisting team members during busy holiday periods and employee absences.

• Monitored employee progress, offering feedback to management on additional training requirements.
• Assigned training exercises and skill assessments to newly hired employees.
• Planned training schedules, prepared materials and booked necessary rooms and facilities.
• Analysed training needs to determine learning styles and skills shortages.
• Adapted session delivery to meet specific needs of professional learners within different environments.
• Produced training and supportive materials tailored to organisational needs.

• Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Worked energetically to maintain efficient operations during peak trading hours.
• Assisted customers in locating specific items to boost satisfaction.
• Resolved customer complaints and process issues with proactive problem-solving skills.
• Shelved and merchandised new products in visually appealing, organised displays to engage customers.
• Followed company procedures and guidelines for smooth retail operations.
• Maintained knowledge of products and features to provide recommendations to customers.