- Boxing and going to the gym
- Family time
- Traveling
- Social time
David Vivanti
Hemel Hempstead,Hertfordshire
Summary
Reliable Delivery Driver committed to punctual service and safe delivery of goods while maintaining accurate records and fostering customer relationships. Dedicated Waiter enhancing dining experiences through attentive service and effective collaboration with kitchen and bar staff. Detail-oriented Car Detailer achieving high standards of vehicle cleanliness and customer satisfaction, cultivating strong client relationships that drive repeat business.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Ocado
Milton Keynes, Buckinghamshire
01.2025 - 06.2025
- Delivered goods to customers' premises within set timeframes, maintaining high levels of punctuality and reliability.
- Handled merchandise carefully to provide safe delivery.
- Built strong relationships with regular customers, fostering loyalty and positive feedback for the company.
- Maintained accurate records of deliveries, collections, and customer signatures to comply with company policies.
- Secured items in vehicle to prevent shifting during transport., properly securing items to prevent load shifting and damage during transportation.
- Maintained vehicle in optimum condition for safety and reliability.
- Strived to make deliveries on time to meet schedule demands.
Car Detailer
WashNWaxLuton
Luton, Bedfordshire
11.2023 - 04.2025
- Finished cleaning jobs to client specifications and deadlines.
- Operated a range of cleaning equipment, including pressure washers and vacuum cleaners, proficiently.
- Communicated with customers to hand-off vehicles and build satisfaction and loyalty.
- Maintained clean and orderly workspace to adhere to presentation standards.
- Cleaned vehicle external areas by hand, brush, or by operating washing equipment to preserve exterior.
- Meticulously cleaned windows, wheels, door handles and mirrors, ensuring spotless finish.
- Provided expert advice to customers on maintaining their vehicle's appearance and recommending products for long-term care.
- Coordinated with team members to manage multiple valeting projects simultaneously.
- Waxed and polished vehicle surfaces using manufacturer-recommended products to achieve high-quality shine.
- Scrubbed hard surfaces inside vehicles to remove build-up and restore colour.
- Conducted final inspections of detailed vehicles, ensuring every aspect met or exceeded customer expectations.
- Maintained up-to-date knowledge of the latest detailing products and techniques, continuously improving service quality.
- Prepared detailed reports on vehicle condition before and after detailing, providing transparency and building trust with customers.
- Applied spray or foaming chemicals to glass and mirrors, polishing to shine.
- Washed, dried and shined vehicle windows as part of company standard service procedure.
Retail Store Assistant
Well Run Sports
Hitchin/Wewlyn Garden City, Hertfordshire
12.2020 - 09.2023
- Managed stock levels on the shop floor, replenishing items to maintain availability.
- Kept shelves neat, clean and organised through visual merchandising.
- Maintained a tidy and safe shopping environment, adhering to health and safety regulations.
- Replenished items and organised displays to keep stock looking professional.
- Handled customer returns, refunds and exchanges at customer service desk.
- Processed sales transactions efficiently, utilising POS systems for accurate cash handling.
- Processed multiple daily stock deliveries to maintain accurate order numbers and inventory records.
- Greeted customers upon entry, offering assistance and guidance to enhance shopping experience.
- Liaised with customers to determine needs, provide recommendations and upsell services.
- Participated in staff training sessions, continually improving product knowledge and customer service skills.
Waiter
Tarla
Stevenage, Hertfordshire
08.2018 - 11.2020
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
- Took accurate food and beverage orders, relaying specific dietary requests to kitchen staff to meet diverse customer needs.
- Maintained extensive knowledge of food, drinks and menus to answer customer queries.
- Presented menus, explained daily specials, and made recommendations based on customer preferences to enhance dining experiences.
- Suggested menu items and related beverages matching guest preferences.
- Verified accuracy of completed orders before delivering them to customers at tables.
- Greeted new customers, answered initial questions and took drink orders.
- Greeted new customers and offered immediate seating assistance.
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Maintained safe hygiene and food handling standards for full compliance.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Collaborated with kitchen and bar staff to ensure smooth operation and quick resolution of any service delays.
- Processed payments accurately, handling cash, card transactions, and splitting bills as requested by customers.
- Handled customer complaints with empathy and professionalism, resolving issues to the satisfaction of all parties involved.
- Assisted in setting up the dining area for service, including table arrangement and decoration to create an inviting environment.
- Removed discarded trash and used dishes from customer tables.
Education
NVQ Level 1 - Bricklaying
Barnfield College
Luton01-2017
Skills
- Full UK driving licence
- Multi-Drop delivery experience
- Vehicle maintenance
- Safety compliance
- Time management
- Order accuracy
- Customer service
- Cash handling
- Food safety
- Effective communication
- Communication skills
- Customer feedback handling
- Complaint handling
- Team collaboration
- Teamwork
- Adaptable multitasking
- Patience under pressure
- Positive and approachable
- Highly responsible and reliable
- Cleanliness and hygiene
- Relationship building
- Problem solving
- Memory for orders
- Order taking
- Table service
- Table clearing
- Punctuality
- Complaint handling
- Menu knowledge
- Customer feedback handling
Interests
Timeline
Delivery Driver
Ocado
01.2025 - 06.2025
Car Detailer
WashNWaxLuton
11.2023 - 04.2025
Retail Store Assistant
Well Run Sports
12.2020 - 09.2023
Waiter
Tarla
08.2018 - 11.2020
NVQ Level 1 - Bricklaying
Barnfield College