A thoughtful and people-focused professional with 29 years of experience in the retail industry, including over five years dedicated to learning and development. Passionate about helping teams grow their knowledge and confidence, creating training that’s practical, engaging, and aligned with business goals. Designed and delivered a range of learning solutions - both in-person and online - to support performance, boost employee engagement, and drive results. With a strong understanding of the day-to-day challenges in retail, Enjoy working closely with teams and leaders to build skills that make a real difference. Keen to continue developing in the knowledge space, especially through the use of new technologies and smarter ways of sharing expertise.