Summary
Overview
Work history
Education
Skills
Certification
Additional Information
Timeline
SeniorSoftwareEngineer
David Vickery

David Vickery

Corby,Northamptonshire

Summary

Career Summary:

Dynamic and adaptable professional with a robust background as a Teaching Assistant, Police Officer, and Neighbourhood Officer, I am now seeking to transition into the challenging realm of IT. Leveraging a diverse skill set honed through experience in education, law enforcement, and community management, I bring a unique perspective and a proven track record of quick learning and problem-solving.

Key Strengths:

  • Technical Proficiency: Adept at navigating various operating systems, including Windows 10 & 11, MacOS, and multiple Linux distributions. Demonstrated ability to install, troubleshoot, and optimize systems and hardware.
  • Cybersecurity Expertise: Novice in cybersecurity tools such as Kali Linux, Nmap, and Metasploit Framework. Skilled in identifying vulnerabilities and implementing robust security measures.
  • Software Mastery: Well-versed in a comprehensive suite of software applications, from data recovery tools to password management solutions. Experience in utilizing specialized software for system backup and recovery.
  • Networking Skills: Demonstrated proficiency in configuring home networks and routers, showcasing an understanding of networking principles.
  • Virtualization Expertise: Experienced in VirtualBox, including importing/exporting virtual machines and troubleshooting issues, showcasing a solid foundation in virtualization technologies.
  • Problem-Solving Aptitude: Developed a keen problem-solving ability through roles requiring quick thinking, adaptability, and a strategic approach to complex situations.
  • Communication and Collaboration: Proven ability to work effectively in diverse teams, communicate complex technical concepts to non-technical stakeholders, and contribute positively to team dynamics.

As I embark on this new journey into the IT sector, my commitment to excellence, coupled with a passion for continuous learning, positions me as an enthusiastic and dedicated candidate ready to embrace new challenges. Eager to contribute my unique blend of skills to a dynamic IT environment, I am confident in my ability to quickly integrate into the team and make meaningful contributions.

Overview

14
14
years of professional experience
1
1
Certification

Work history

Teaching Assistant

Outcomes First Group
Uxbridge
09.2021 - 10.2023
  • Assisting pupils with the lessons
  • 1:1 observation and assistance with a high demand pupil
  • Running after school club
  • Overseeing pupils when off site
  • Creating visuals to assist pupils with emotional regulation
  • Break & Lunch duties overseeing a variety of challenging students
  • Attending training sessions to ensure my knowledge is up to date with a range of topics such as Special educational needs, Safeguarding, Makaton, how to promote positive wellbeing etc
  • To create social stories to assist students in coping with changing circumstances
  • Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
  • Cultivated close working relationships with students, teaching staff and parents.
  • Tutored students individually and in small groups to reinforce learning concepts from core subjects.
  • Supervised students to maintain adherence with health and safety requirements, inside and outside classroom environments.
  • Maintained sensitivity towards students with additional needs, continually improving their development and confidence.
  • Prevented student misbehaviour through constant classroom monitoring and prompt interventions.
  • Maximised student learning time by providing smooth transitioning support between lessons.
  • Provided safe, stimulating classroom environments to maximise student engagement and attainment.

Neighbourhood Officer

A2Dominion Group
Staines
01.2021 - 05.2021
  • I carry out tenancy management on A2Dominion estates, regular estate inspections, tenancy audits and ensure that accurate records are maintained, and actions are taken to deal with issues
  • I am an individual that is highly organised and has high attention to detail to carry out my day to day duties
  • I manage a patch of 600+ properties
  • Manage tenancies in accordance with policies, procedures and targets
  • Particularly in relation to Anti-
  • Social Behaviour, neighbour disputes and tenancy breaches
  • Taking enforcement action both informal and legal where and when necessary
  • Be the point of contact to resolve and investigate complaints by residents and provide advice and guidance
  • Ensure that IT systems are regularly updated and effective manual record systems are maintained.

Police Officer

Metropolitan Police Service, MPS
London
08.2018 - 12.2020
  • Protecting local people and their property as well as helping to reduce and solve crimes
  • Checking for outstanding warrants for wanted people
  • Helping to identify those responsible for crimes and then bringing prosecutions against them
  • Serving warrants
  • Investigating reports of anti social behaviour
  • Mediating in domestic disputes
  • Involved in helping to keep the peace at demonstrations, marches, protests, football matches etc
  • Gathering evidence at the scene of a crime
  • Transporting prisoners from one police station to another
  • Explaining the law to members of the public
  • Keeping up to date with the movement and activities of known local criminals
  • Handling paper work after an arrest, for instance writing crime reports
  • Interviewing witnesses and suspects
  • Collecting and then recording lost or found property
  • Attending court cases and also giving evidence there
  • Occasionally pursuing and running after fleeing suspects on foot
  • Conducting patrols in the local neighbourhood, by car or on foot
  • Assisting traffic wardens and government agencies in carrying out their duties
  • Arresting criminals and offenders and reading them their rights
  • Investigating suspicious circumstances or incidents
  • Controlling the traffic after a road accident
  • Working in partnership with the neighbourhood officer to target known offenders
  • At times of heightened security undertaking ‘stop searches' of suspicious vehicles and individuals
  • Disciplined enough to only use appropriate and necessary force when making arrests or carrying out duties
  • Up to date with all current laws and regulations relating to dealing with the public
  • Fully able to operate law enforcement equipment like hand held radios, fingerprint equipment, batons and sprays
  • Ability to understand and carry out written and oral instructions and procedures
  • Able to be tactful and diplomatic in sensitive situations
  • Reacting calmly to emergency situations
  • Person of integrity
  • Physically fit with excellent unaided eyesight
  • Can work effectively as part of a team
  • Good moral character.
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
  • Produced comprehensive crime reports with meticulous attention to detail.
  • Conducted a number official investigations by interviewing key personnel, gathering evidence and taking official statements.
  • Supported large public gatherings by stewarding and patrolling public areas.
  • Issued parking fines, logging required information accurately and swiftly.
  • Used proven interview techniques to garner reliable evidence and statements from victims, witnesses and suspects.
  • Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
  • Protected life and property by enforcing UK laws and regulations.
  • Acquired and served warrants for arrests, searches or other purposes.
  • Arrested and transported suspects to police stations or holding cells.
  • Conducted traffic stops and issued citations to offenders.
  • Advised local property, land and homeowners on appropriate crime prevention strategies.
  • Provided visible presence in inner-city areas, deterring crime through on-foot and mobile patrol duties.

Sales Advisor

G Adventures
Home Working
08.2017 - 03.2018
  • Highlighted product features and benefits in line with customer needs, securing high-value sales.
  • Used active listening and relationship-building techniques to assess customer needs and deliver viable solutions.
  • Established customer purchasing needs, offering personalised guidance with product and accessory selection.
  • Remained knowledgeable in current stock to provide helpful, informative customer advice.
  • Retained customers by building rapport and delivering tailored product recommendations.
  • Maximised sales opportunities by regularly replenishing stock levels of recently sold products.
  • Delivered outstanding customer experiences through attentive care and faultless service.

SERVICE ADVISOR

All Leisure Travel Group
Market Harborough, Leicestershire
04.2016 - 10.2016
  • Answering the telephone in a professional manner
  • Listening to the customers requests or complaint and dealing with it efficiently and professionally
  • Liaising with team leaders when i am unsure about something
  • Directing the call to the best person to deal with the query
  • Generating invoices and sending them out to customers
  • Booking holidays for new customers
  • Using my knowledge and personal experience to make recommendations to the customers to enhance their experience with the company.
  • Responded to customer requests with friendly, knowledgeable service and support.
  • Maintaining positive customer relationships to ensure repeat business.
  • Registered customer information on database to maintain accurate records.
  • Responded to questions regarding service outcomes and resolved complaints.
  • Suggested add-on services that would be helpful to customers and improve bottom line.

Teaching Assistant

Corby Borough Council
Corby
01.2010 - 06.2015
  • Taking a small group of children to aid with their work in the lesson
  • Taking a group outside the classroom to deliver the lesson and aid them
  • Paediatric first aid trained
  • Photocopying
  • Creating documents etc for the lessons as per the teachers request
  • Filming and editing the end of year videos and any in-between
  • Taking charge of groups whilst off the premises.
  • Developed and nurtured excellent relationships with students and staff, enhancing positive learning environments.
  • Helped teachers with lesson plan development, class preparation and student mentoring.
  • Provided safe, stimulating classroom environments to maximise student engagement and attainment.
  • Organised and distributed learning materials, ensuring students received relevant homework, textbooks and classroom supplies.
  • Established effective classroom routines by providing high-quality practical support to teaching staff.
  • Supervised students in wider school environments, offering reliable dining room, library and playground support.
  • Prepared engaging, effective learning materials to boost stimulation and encourage further academic interest.
  • Cultivated close working relationships with students, teaching staff and parents.
  • Supervised students to maintain adherence with health and safety requirements, inside and outside classroom environments.
  • Distributed learning materials, textbooks and stationery, enabling full student cooperation in activities.
  • Oversaw students during breaks to maintain safe environment.
  • Prevented student misbehaviour through constant classroom monitoring and prompt interventions.
  • Delivered well-structured one-on-one support sessions to students with learning difficulties to improve test scores.

Education

Certificate in knowledge of policing - Policing

Enlighten

GCSEs -

The Kingswood School
Corby

Skills

  • Microsoft Word
  • Word
  • Communications
  • Security
  • Typing
  • Team Player
  • Customer Service
  • Microsoft Excel (2 years)
  • Microsoft Outlook (10 years)
  • Special Education

  • **Skills:**

    - **Operating Systems:**
    - Windows 10 & 11
    - MacOS
    - Various Linux distributions
    - Installation and troubleshooting on different hardware

    - **Software Applications:**
    - Linux terminal
    - Malwarebytes
    - EaseUS Data Recovery Wizard v136
    - EaseUS Todo Backup v13202
    - Elcomsoft System Recovery v72628
    - MiniTool Power Data Recovery v92
    - Rescuezilla v21
    - Active@ Data Studio v1700
    - SystemRescue v72 Beta 005
    - MemTest86 v531 Beta
    - Ultimate Boot CD v539
    - DiskGenius v5301066
    - EaseUS Partition Master 155
    - Parted Magic v20201225
    - ShredOS
    - Windows Login Unlocker v16
    - Bypass Windows Password v2019413
    - Windows Password Reset v51
    - Reset Windows Password v930937
    - Active@ Password Changer v110
    - O&O BlueCon UserManager v1015491
    - LazeSoft Windows Password Recovery v4001
    - Windows 10 Recovery MS DaRT

    - **Networking:**
    - Home network setup and router configurations

    - **Programming/Scripting:**
    - Python
    - Bash
    - Unix

    - **Cybersecurity:**
    - Kali Linux
    - Aircrack-ng
    - Nmap
    - Burpsuite
    - Hydra
    - Metasploit Framework
    - Proxychains4
    - Hashcat
    - Social Engineering Toolkit

    - **Virtualization:**
    - VirtualBox
    - Importing, exporting, usage, and troubleshooting of virtual machines

Certification

Answering calls (1 year) Giving excellent customer service (3 years), Certificate In Knowledge of Policing - City & Guilds Level 3PresentCity & Guilds Level 3 Qualification attained during taring to be a police officer.

Additional Information

  • judgment., Willing to relocate to: Corby - -, Eligible to work in the UK: Yes, Highest Level of Education: A-Level or equivalent

Timeline

Teaching Assistant

Outcomes First Group
09.2021 - 10.2023

Neighbourhood Officer

A2Dominion Group
01.2021 - 05.2021

Police Officer

Metropolitan Police Service, MPS
08.2018 - 12.2020

Sales Advisor

G Adventures
08.2017 - 03.2018

SERVICE ADVISOR

All Leisure Travel Group
04.2016 - 10.2016

Teaching Assistant

Corby Borough Council
01.2010 - 06.2015

Certificate in knowledge of policing - Policing

Enlighten

GCSEs -

The Kingswood School

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David Vickery