Experienced business development professional with strong background in winning new business and growing company customer base. Proficient in project management, strategic planning and leadership skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work history
Business Development Manager
Terrapinn
London
07.2024 - Current
Led commercial and exhibition sales for B2B lab event launch, generating £500K in year one and responsible for driving growth to £900K in year two.
Leveraging key accounts and prospects from previous role to secure new business,contributing to revenue increasefrom £650K to £900K.
Managed a portfolio of over 200 client accounts including key c-suite profiles, ensuring consistent engagement, upselling opportunities, and customer satisfaction.
Cultivated and maintained strong account managementthrough personalized service, leading to 80% client retention for next event cycle.
Consistently delivering outbound strategies to generate leads, demonstrating high volume cold emails, LinkedIn outreach, and cold calling—to generate and qualify B2B leads.
Business Development Executive
Terrapinn
London
08.2022 - 07.2024
Generated leads while ensuring client retentionthrough proactive engagement, including 100+ daily outreach emails and calls, leveraging a professional network to drive results.
Exceeded targets by securing 150+ companies (against a goal of 80) to participate in the exhibition floor at large-scale B2B life science events.
Successfully upsold exhibition and sponsorship packagesto early-stage start-up companies, driving additional revenue and fostering long-term partnerships.
Referencing Executive
Goodlord
London
06.2022 - 09.2022
Efficiently managed a high volume of 60+ daily inbound calls, emails, and live chats , ensuring prompt and professional customer support.
Applied critical thinking by drawing on referencing data to ensure clients achieve optimal verification
Provided consistent conflict resolution through excellent comprehension and communication of customer needs.
Education
Bachelor of Science - Sport Business Management
University of Hertfordshire
09.2018 - 05.2022
Skills
Complex problem solving
Verbal and written communication
Analytical
Leadership
Public speaking
Project management
Affiliations
Passionate about football coaching, with experience in grassroots development, academy training, and delivering personalised 1-1 coaching sessions.