David Szabados
Cwmbran
Summary
IT Field Engineer with hands-on experience supporting servers, laptops, and desktop systems in enterprise and data centre environments. Skilled in hardware diagnostics, fault resolution, and system maintenance within SLA-driven environments.
Strong interest in networking and cyber security, with practical exposure to Windows systems, Active Directory, and virtualisation. Reliable and detail-oriented, with experience working on customer sites and supporting critical IT infrastructure.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work history
Field Engineer
Getronics
South Wales
2025.02 - 2026.04
- Provide technical support for servers, laptops, and desktop systems across various client environments.
- Assist in performing hardware diagnostics, repairs, and component replacements for Dell-certified equipment.
- Support business-critical systems by ensuring timely resolution of faults according to SLA requirements.
- Work with data centre hardware including Dell PowerEdge servers and storage systems.
- Collaborate with internal teams to coordinate parts support and service delivery.
- Maintain accurate documentation using ticketing systems.
Stock Controller
2 Sisters Food Group
2023.05 - 2025.02
- Managed stock rotations to balance inventory of perishable products and minimise wastage
- Controlled booking slot allocation for smooth stock movement
- Counted and recorded stock precisely for reliable audits
Senior Operative
2 Sisters Food Group
2019.01 - 2023.05
- Maintained a safe working environment by actively participating in corrective and preventative safety initiatives
- Minimised downtime, monitoring machines to guarantee optimum running
- Maintained production flow by visually inspecting production run and promptly reporting malfunctions to maintenance department
- Coordinated activities for team of various manufacturing workers
- Updated staff on changes to internal policies and procedures for continued compliance and standardisation
- Observed worker activities to assess safety compliance and identify enforcement gaps
Machine Minder
2 Sisters Food Group
2013.11 - 2019.01
- Assisted in mechanical operations of machinery to ensure proper functionality.
- Reported issues on production line and recommended solutions to reduce downtime.
- Executed start-up and shut-down procedures according to company standards.
- Conducted daily machinery inspections to identify faults and maintain performance.
- Adjusted machine components to optimise speed and efficiency.
- Communicated faults to supervisors and performed necessary repairs.
- Operated and set machines to align with production objectives.
Education
IT Technician Traineeship - IT Technician
IT Career Switch Ltd
2023.10 - 2024.11
GCSEs -
Szemere Bertalan
Miskolc, Hungary 2007.09 - 2012.06
Skills
- Windows 10 / 11 and basic Windows Server administration
- Active Directory (user management, password resets, account support)
- Basic networking concepts (IP, DNS, DHCP)
- Hardware support for enterprise servers, storage, and client systems
- RAID, BIOS, firmware diagnostics and updates
- VMware (basic exposure)
- Ticketing systems and SLA-driven environments
Timeline
Field Engineer
Getronics
2025.02 - 2026.04
IT Technician Traineeship - IT Technician
IT Career Switch Ltd
2023.10 - 2024.11
Stock Controller
2 Sisters Food Group
2023.05 - 2025.02
Senior Operative
2 Sisters Food Group
2019.01 - 2023.05
Machine Minder
2 Sisters Food Group
2013.11 - 2019.01
GCSEs -
Szemere Bertalan
2007.09 - 2012.06