Summary
Overview
Work history
Education
Skills
Websites
Languages
Custom
Certification
Affiliations
References
Timeline
Generic

DAVID SIMON NEVES

London,United Kingdom

Summary

Accomplished professional with extensive expertise in repair services, design standards and techniques, and electronics testing. Demonstrates a tech-savvy mindset and mathematical acumen, excelling in network configuration, systems integration, and process improvement. Adept at technical communication and teamwork, with a practical approach to maintenance and repair. Skilled multi tasker with a strong focus on video and audio systems. Career goal: to leverage technical skills in a dynamic environment to drive innovation and efficiency.

Reliable Technician with knack for troubleshooting and repairing complex systems. Streamlined maintenance processes, reducing downtime and improving operational efficiency. Recognised for excellent teamwork and problem-solving abilities, always ensuring high-quality results.

Overview

8
8
years of professional experience
1
1
Certification

Work history

1st Line Service Desk Technician

Fluidone
11.2023 - 04.2024
  • First line call support as well as ticket query via Halo
  • Password resets and AVD settings of groups and adding users
  • Re-image of laptops for users Via AVD
  • Installation of software for users on devices
  • Assist with MFA setups on mobile devices
  • Seeking employment after agreed Employment end due to lack of training and progression

Zoom IT Engineer

Zoom Fullfulment Services
11.2021 - 08.2022
  • Hardware configure/install and upgrade
  • Implement WDS images and troubleshooting
  • General networking troubleshooting and replacement of network cables
  • Relocated to be closer to family, in Epsom after father's death

Windows 10 Build Engineer

Bates I.T
06.2021 - 09.2021
  • Install pre-configured WDS image onto new machines for NHS
  • Install bespoke software for NHS required onto units
  • Configure 3rd party printer software for remote troubleshooting
  • Terminated to assist with care for family due to family members illness

IT Support and Development Officer

Allerdale Borough Council
05.2020 - 11.2020
  • In house user support for software and hardware support/troubleshooting
  • Repair and assist with printer/hardware faults for local users
  • Temporary Contract ended

IT Technical Consultant

Self-employed
06.2016 - 03.2018
  • Company Overview: IT Technical Consultant for private and commercial industries
  • Advised and Assist setup all required devices for Businesses/Users
  • Configure and install all required hardware/software
  • IT Technical Consultant for private and commercial industries
  • Relocation from New Zealand to South Africa, Due to Multiple Sclerosis Diagnosis to recover in which Family then decided to relocate back to the UK

Education

2008 M.C.T.S - Microsoft Qualification

Private exam
Wellington, New Zealand
/2008 - /2008

Skills

  • Repair services
  • Design standards and techniques
  • Electronics testing
  • Skilled multitasker
  • Mathematical acumen
  • Tech-Savvy mindset
  • Maintenance and repair
  • Network configuration
  • Process Improvement
  • Digital logic
  • Team work
  • Video and audio systems
  • Systems integration
  • Practical
  • Technical communication

Languages

English

Custom

  • 2008, M.C.T.S - (Microsoft Certified Technical Specialist)
  • A+ - (Computer Architecture)
  • N+ - (Networking)
  • M.C.S.E - (Microsoft Certified Systems Engineer)

Certification

2008 M.C.T.S

A+

N+

M.C.S.E

Affiliations

  • Was an Avid motocross racer

References

References available upon request.

Timeline

1st Line Service Desk Technician

Fluidone
11.2023 - 04.2024

Zoom IT Engineer

Zoom Fullfulment Services
11.2021 - 08.2022

Windows 10 Build Engineer

Bates I.T
06.2021 - 09.2021

IT Support and Development Officer

Allerdale Borough Council
05.2020 - 11.2020

IT Technical Consultant

Self-employed
06.2016 - 03.2018

2008 M.C.T.S - Microsoft Qualification

Private exam
/2008 - /2008

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DAVID SIMON NEVES