David RAMSKER
Norwich,Norfolk
Summary
Seasoned professional with over 14 years at HMPPS, adept in task prioritization and maintaining calm under pressure. Demonstrated excellence in training development and administrative operations, enhancing team collaboration and compliance. Skilled in communication, I bring a proven track record of fostering secure, efficient environments and driving significant improvements in learning and safety protocols.
Overview
16
16
years of professional experience
Work History
Retired
Retired
Norwich, Norfolk
06.2023 - 02.2025
- Retired from His Majesties Prison and Probation in June 2023 after 14 years service. Curently looking to undertake part time employment as I feel I have more to offer.
Administration Officer
HMPPS
Norwich, Norfolk
03.2021 - 06.2023
- Liaised with internal teams and external customers to facilitate smooth communication and handle requests.
- Generated weekly reports detailing progress made against set targets or objectives.
- Ensured compliance with health and safety regulations within the office environment.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Facilitated communication between departments to support project completion and goal achievement.
Training and Development Manager
HMPPS
Norwich, Norfolk
02.2018 - 01.2021
- Trained new prison officers in 7-10 week courses in all aspects of being an effective member of staff for the prison service, prisoners, and the public. the prison service, prisoners and the public. Training modules were extensive and included, but were not exclusive to:
- Safeguarding vulnerable people, conflict management, interpersonal skills, day-to-day management of complex requirements, and searching of individuals, property, and environs.
- conflict management:
- interpersonal Skills;
- day to day management of complex requirements;
- Searching of individuals, property, and environs.and environs;
- First aid including CPR and AED;
- Working closely with co workers to ensure a secure and safe environment.
- Maintained records of all completed courses and associated documents.
- Maintained comprehensive database to track training, certifications and qualifications.
- Delivered cohort training, learning activities and assessments, monitoring adoption of learning.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Developed and implemented training programs to meet the needs of a diverse workforce.
- Presented training information via role playing, simulations and team exercises.
- Produced reports and maintained training documents to support training activities.
Prison Officer
HMPPS
Norwich, Norfolk
08.2009 - 02.2017
- Maintained records of prisoner activities including incidents, disciplinary actions, grievances, and medical treatments.
- Created individualized plans for managing inmate behavior through positive reinforcement techniques.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Provided support services such as meals, laundry, and mail delivery to inmates as needed.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Inspected cells and conducted random searches of common areas.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
- Counseled inmates on personal matters related to their incarceration experience.
- Instructed inmates on work detail and oversaw work-site transportation.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Provided surveillance of inmates in living and recreational areas to ensure safety and security.
- Participated in training sessions to stay current on best practices in corrections and emergency response.
- Performed daily rounds of cells, dorms, yards, and other areas within the prison facility.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Responded to emergencies and incidents, such as fights or attempted escapes, using appropriate restraint techniques.
- Assisted in the processing of new inmates, including taking photographs, collecting personal information, and explaining facility rules.
- Used appropriate means to discipline prisoners.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Maintained detailed logs of inmate behavior, incidents, and daily activities.
- Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
- Took prisoners into custody and escorted to locations within and outside facility.
- Conducted headcounts to ensure that all inmates were accounted for.
- Assessed the mental health of inmates through observation and communication with staff members.
- Trained new officers on proper procedures for handling a variety of scenarios.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
Education
Education
Churchill High School
Harare12-1989
Skills
- Task prioritization
- Active listening
- Decision-making
- Clerical support
- Organization
- Basic math
- Communication
- Teamwork and collaboration
- Calm under pressure
Affiliations
- DIY
- Wildlife
- Reading
- Cricket, Rugby
- Family Life
- Active lifestyle
Accomplishments
- Trained over 1000 new Prison Offices some who are now Senior staff are senior Managers.
- Trained Graduates into the Custodial Environment at University Level to progress into Civil and Government roles
Timeline
Retired
Retired
06.2023 - 02.2025
Administration Officer
HMPPS
03.2021 - 06.2023
Training and Development Manager
HMPPS
02.2018 - 01.2021
Prison Officer
HMPPS
08.2009 - 02.2017
Education
Churchill High School
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