Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

David Pyne

Colchester,Essex

Summary

Focused with experience delivering creative solutions and care programmes to meet diverse mental health needs. Addresses issues and identifies opportunities to build emotional resilience. Collaborates with external agencies to signpost additional help and resources for improved outcomes.

Offering strong interpersonal and empathetic skills, knowledgeable about providing compassionate care and support. Experience includes working collaboratively in team settings and excellent communication. Ready to use and develop active listening, problem-solving, and crisis intervention skills.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Peer to Peer Mental Health Support Worker

Community360
Colchester, Essex
08.2019 - 02.2025
  • Promoted safe environment by adhering to risk assessment guidelines.
  • Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Supported clients with rehabilitation and socialisation in community settings.
  • Listened to clients' current struggles to signpost relevant support.
  • Identified key client needs to develop targeted support programmes.
  • Fostered improved relationships between patients and family members through mediation.
  • Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere.
  • Navigated delicate situations with empathy whilst maintaining professional boundaries.
  • Assisted service users by providing emotional and practical support.
  • Provided emotional support to patients and families facing challenging situations.
  • Maintained confidentiality of clients' information.

Community Hub Lead

Community360
Colchester, Essex
03.2023 - 09.2024
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Displayed energy and enthusiasm in fast-paced environment.
  • Applied positive customer service approach to increase satisfaction levels.
  • Delivered exceptional customer service by proactively listening to concerns and answering questions.

Social prescriber

Community360
Colchester, Essex
08.2019 - 03.2023
  • Evaluated patient progress regularly, enabling timely adjustments to care plans as needed.
  • Facilitated self-management of conditions by providing necessary resources and guidance.
  • Improved patient well-being by creating personalised social prescribing plans.
  • Collaborated closely with multidisciplinary teams, improving the cohesion of care provided to patients.
  • Boosted community engagement by organising health and well-being events.
  • Identified individual needs, resulting in more effective care provision.
  • Supported patients in setting achievable goals, enhancing their motivation and commitment towards improved health outcomes.

Education

GCSEs - Printing

Colchester Institute
Colchester
09.1984 - 03.1988

Skills

  • Empathy and understanding
  • Resilience in stressful situations
  • Patient confidentiality
  • Mental illness insight
  • Case management
  • Personal care assistance
  • Caring and compassionate
  • Progress reporting
  • Report writing
  • Mental health support

Affiliations

  • Building computers, fishing, motorcycling.

Timeline

Community Hub Lead

Community360
03.2023 - 09.2024

Peer to Peer Mental Health Support Worker

Community360
08.2019 - 02.2025

Social prescriber

Community360
08.2019 - 03.2023

GCSEs - Printing

Colchester Institute
09.1984 - 03.1988

Similar Profiles

Create profile
David Pyne