Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

David Parker

Hayle,Cornwall
David Parker

Summary

Sales manager of new and used cars for a franchised dealer, focused on customer satisfaction throughout all stages of sales life cycle.

Focused and committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals.

Determined individual with background in establishing and nurturing lucrative partnerships, both with customers and staff.

A detailed Sales Manager with expertise overseeing successful revenue streams and people, recognising areas for improvement. Reliable and capable of driving effective teams. Looking for new role where hard work and dedication will be highly valued and can look to progress career with a new challenge.

Always customer and staff orientated, strategic-thinking sales manager with over 18 years of experience in the motor industry facilitating relationships, developing partnerships, maintaining customers and staff and amplifying profit channels. Multi-tasking and self-motivated leader with expertise in expanding knowledge, implementing pricing models, inventory control and projections and revealing customer needs to deliver solutions.

Overview

28
years of professional experience
9
years of post-secondary education

Work History

Hawkins Motors Ltd
Hayle, Cornwall

Sales Manager Kia New & Used Cars
06.2014 - Current

Job overview

  • Monitored sales team performance, providing effective training to help reach revenue and profit targets.
  • Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
  • Promoted vehicle sales using proven selling tactics and strategies.
  • Advocated company values throughout sales process to promote brand loyalty and customer satisfaction.
  • Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
  • Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
  • Hired and trained dedicated and high-achieving sales teams.
  • Achieved exceptional client satisfaction feedback and ratings.
  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Managed team of 7 staff, driving performance with motivational strategies to exceed sales targets.
  • Optimised sales methods to best engage, acquire and retain customers.
  • Maximised opportunities by prospecting customers with genuine enthusiasm and outstanding customer service.
  • Grew profits from £24k to £67k monthly and market share from initially 1.8% when first taking charge to 6.8% where it currently sits.

City West Mercedes Benz
Truro, Cornwall

Car sales executive
01.2012 - 05.2014

Job overview

  • Personalised customer service and tailored selling strategies to different customer types.
  • Maximised opportunities by prospecting customers with genuine enthusiasm and outstanding customer service.
  • Engaged prospective customers in natural conversation to build positive and trusted rapport.
  • Qualified customers based on needs, desires and budget to guide selling and marketing strategies.
  • Promoted vehicle sales using proven selling tactics and strategies.
  • Met sales targets consistently to drive revenue.
  • Demonstrated vehicle features, using approved presentation methods to showcase add-on products.
  • Increased sales YoY by 50+ units from year one to 2.
  • Increased personal wages from year 1 to 2 by £15,000

Helston Garages Ltd - Volkswagen
Indian Queens, Cornwall

Senior car sales executive
08.2005 - 01.2012

Job overview

  • Helped to set up showrooms and displays to wow visitors.
  • Upsold products and accessories to augment value of sales.
  • Nurtured rapport with customers to improve likelihood of future sales.
  • Promoted vehicle sales using proven selling tactics and strategies.
  • Advocated company values throughout sales process to promote brand loyalty and customer satisfaction.
  • Provided post-sales services to offer follow-up support and collect customer feedback.
  • Gained practical experience closing sales in face-to-face environment.
  • Managed over 50 customer calls per day', or "Increased sales by 10%

Woolworths
Falmouth and Truro, Cornwall

Retail Apprentice Manager
09.1995 - 08.2005

Job overview

  • Improved store ability to meet and exceed customer expectations, through careful trend and stock monitoring.
  • Understood what drives overall business success and prioritised and delivered quality results.
  • Oversaw daily store cleaning and general store maintenance to keep high company standards.
  • Demonstrated company core values in management and leadership, working with respect, honesty, integrity, inclusion and safety of others.
  • Regularly exceeded yearly sales, budget and other targeted goals, through continued drive and determination.
  • Achieved YOY growth by 6%

Education

Kia National Leadership Program
United Kingdom

Some College (No Degree) from Leadership Skills for the Motortrade
03.2016 - 09.2017

Cornwall College, Falmouth
Falmouth

GNVQ Level 3 from Business and Finance
09.1995 - 06.1998

Falmouth School
Falmouth

GCSEs from English, Maths, Science, PE, Geography, History, French
09.1990 - 06.1995

Skills

  • Strong Leadership skills
  • Market intelligence
  • SAF Compliant
  • Excellent communication skills
  • Team oversight
  • Sales and market development
  • Coaching and mentoring
  • Decisive
  • Sales expertise
  • Continuous improvements
  • Sales process
  • Rapport and relationship building
  • Recruiting and hiring
  • Target driven

Accomplishments

  • Completed/Passed Kia's National Leadership Program and accredited with the Institute of the Motor Industry IMI
  • Managed the Kia High Flyers award winning sales team at Kia UK achieving 3 wins in 9 years.
  • Achieved market growth locally through effectively helping build the Kia brand, client base and vehicle park from 1.9% to 6.8% locally.
  • Increased monthly profits from £24k to £68k+ monthly and market share from initially 1.9% when first taking charge to 6.8% where it currently sits.
  • Fully SAF Compliant - Specialist Automotive Finance - 86% pass rate
  • Regulatory & Motor Finance Product Knowledge - 92% pass rate

Timeline

Kia National Leadership Program

Some College (No Degree) from Leadership Skills for the Motortrade
03.2016 - 09.2017

Sales Manager Kia New & Used Cars

Hawkins Motors Ltd
06.2014 - Current

Car sales executive

City West Mercedes Benz
01.2012 - 05.2014

Senior car sales executive

Helston Garages Ltd - Volkswagen
08.2005 - 01.2012

Retail Apprentice Manager

Woolworths
09.1995 - 08.2005

Cornwall College, Falmouth

GNVQ Level 3 from Business and Finance
09.1995 - 06.1998

Falmouth School

GCSEs from English, Maths, Science, PE, Geography, History, French
09.1990 - 06.1995
David Parker