Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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DAVID O' GORMAN

NEWRY,CO ARMAGH

Summary

Dynamic business owner with a proven track record at Bunreal Burger Bar, excelling in staff training and food safety. Adept at problem-solving and conflict resolution, I maintained a 5-star rating while leading a team of six. Passionate about delivering exceptional customer service and fostering teamwork in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Business Owner

Bunreal Burger Bar
Newry, Armagh
06.2018 - 05.2022
  • Bunreal was a Smashburger dine-in and takeaway I opened in 2018
  • Serving a gourmet range of burgers, wings, chips and milkshakes
  • Managing staff team of 6 employees
  • Ensuring strict compliance to health and hygiene whilst maintaining a 5 star rating at all times
  • Sold business in 2022

Chef

Hughes food service
Newry, Armagh
05.2015 - 04.2018

Washing, cutting, prepping and cooking food for both hot food counter and store shelves.

Ensuring compliance to strict food and hygiene processes which included

fridge temperatures, food date rotation, hot food storage time and temps, general cleanliness and pest control.

Music Producer

DOGHOUSE STUDIO
NEWRY, Armagh
10.2012 - 03.2015
  • Doghouse studio was my own recording studio where I
  • Produced mixed and mastered local bands from Northern Ireland
  • I was self taught in music production having spent a lot of time in the studio throughout the years.
  • some sound samples can be heard on https://soundcloud.com/davidxogorman/sets

Customer Service Representative

Teleperformance
Newry, Armagh
09.2008 - 10.2012
  • Handling customer complaints and queries via phone & email
  • Selling additional add on services when required
  • Ensuring compliance to data and customer protection
  • Processing card payments over the phone

Health Care Assistant

CMS CARE LTD
NEWRY, CO ARMAGH
09.2003 - 05.2008
  • Assisted the elderly in their own homes proving healthcare assistance which included
  • Washing and dressing
  • Meal preparation
  • Supervision of medication
  • Strict record keeping and daily reporting to management
  • This was a family run business which I left after my parents sold.

Education

GCSE - PASSED ALL GCSES

ST COLMANS COLLEGE
NEWRY
06-2004

Skills

  • Food safety
  • Staff training
  • Problem solving
  • Team building
  • Time management
  • Customer service
  • Conflict resolution
  • Sales techniques
  • Calm under pressure
  • Interpersonal communication
  • Computer skills
  • Teamwork and collaboration
  • Written communication

Affiliations

  • I'm a musician proficient in guitar, both electric, acoustic and bass. I also play drums and dabble in keys.
  • I've been the lead singer in several bands throughout the years playing in venues across Ireland and beyond.
  • I enjoy music production and writing and recording music
  • I'm also a magician where I've performed my own stage show, festivals, private and corporate events and weddings ala Derren Brown style combining sleight of hand magic and tricks of the mind.

Timeline

Business Owner

Bunreal Burger Bar
06.2018 - 05.2022

Chef

Hughes food service
05.2015 - 04.2018

Music Producer

DOGHOUSE STUDIO
10.2012 - 03.2015

Customer Service Representative

Teleperformance
09.2008 - 10.2012

Health Care Assistant

CMS CARE LTD
09.2003 - 05.2008

GCSE - PASSED ALL GCSES

ST COLMANS COLLEGE
DAVID O' GORMAN