Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

David Mcdougall

Taynuilt,Argyll and Bute

Summary

Professional Sales Executive with 13 years of experience attending to needs of customers and converting prospects to increase sales. Accomplished in emphasising service features and benefits, quoting prices, discussing credit terms, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximise sales opportunities. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

12
12
years of professional experience
7
7
years of post-secondary education

Work History

Internal Sales

Travis Perkins
Oban, Argyll and Bute
09.2021 - Current
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Built long-term relationships with customers and generated referrals from existing clients.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Articulated product features and specifications in customer-centric language based on their priorities.
  • Maintained contact with customers throughout sales and pre-delivery process.
  • Understood customer needs to craft exceptional sales journeys.

volunteer

The SSC
PERTHSHIRE, PERTH
07.2012 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Encouraged participation and engagement in planned activities.
  • Role modelled positive behaviour and interpersonal skills.
  • Collaborated with group of volunteers to run young person-centred youth clubs.
  • Organised inclusive sporting activities, encouraging teamwork and collaboration.
  • Used music, art and sensory experiences to encourage child expression.
  • Supported young people in realising aspirations and potential through personal mentoring.

Internal Sales

Buildbase
OBAN, Argyll and Bute
06.2016 - 08.2021
  • Achieved and exceeded sales targets in line with client growth across all products and services.
  • Established and maintained positive, profitable client relationships through superb communication.
  • Supported front-line sales teams with well-coordinated administrative operations.
  • Built long-term relationships with customers and generated referrals from existing clients.

Warehouse operator

BUILDBASE
OBAN, Argyll and Bute
05.2012 - 06.2016
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Maintained clean, safe and orderly warehouse space.
  • Completed work following safety rules for best working practices.
  • Scanned, sorted and diverted packages in order to carry out picking and packing responsibilities in line with accuracy targets.
  • Sorted materials on warehouse racks and shelves.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
  • Loaded packaged goods on to trucks for shipping.
  • Prepared items for timely dispatch and safe transportation.
  • Followed safety guidelines when operating in hazardous environments.
  • Loaded, secured and organised goods into delivery lanes ahead of dispatch.
  • Handled Goods In and Goods Out requests in line with company protocols.
  • Inspected inventory to identify damaged or missing items.
  • Maintained and cleaned warehouse equipment following set procedures.
  • Secured pallets, cages and stillages in line with health and safety standards.
  • Operated lifting equipment to transport and store stock.
  • Moved stock around by hand, using forklift truck or lifting gear.
  • Assisted with loading and unloading of vehicles manually and using machines.

Education

A-Levels -

Oban high school
Oban, Argyll and Bute
08.2004 - 06.2011

Skills

  • Customer Service

Relationship Management

  • Client communication
  • Telesales
  • Team player
  • Flexible
  • Manual handling
  • Stock management
  • Inventory control
  • Forklift operation
  • Packing and scanning
  • Warehouse picking
  • Clean driving record
  • Material handling
  • Safe driver
  • Spatial awareness
  • Warehouse management
  • Material transport
  • Materials handling
  • Risk Assessment
  • Loading and unloading

Affiliations

  • Dog walking
  • Mountain biking
  • football
  • snowboarding
  • video games

References

References available upon request.

Timeline

Internal Sales

Travis Perkins
09.2021 - Current

Internal Sales

Buildbase
06.2016 - 08.2021

volunteer

The SSC
07.2012 - Current

Warehouse operator

BUILDBASE
05.2012 - 06.2016

A-Levels -

Oban high school
08.2004 - 06.2011
David Mcdougall