A confident self motivated manager with a strong logistics experience. Who enjoys new challenges with excellent stakeholder management skills including both internal and external customers. Comfortable operating from board level down with a customer-sensitive, profit-driven approach. A team player with excellent communication, people management, can-do attitude, attention to detail, budget control, project management (PM101) and planning skills.
Overview
33
33
years of professional experience
2
2
years of post-secondary education
Work history
Head of Cross Border
DHL Supply Chain - DIGIHAUL
Hatfield , Berks
2023.11 - Current
Responsible for all EU Transport and Supply Chain Solutions for DHL Supply Chain - Digihaul
Directed end-to-end customer engagement from proposal through implementation to go-live on international projects
Customer retention : MBR's/ QBR's , Service reviews and amendments , making our customer's more successful
Source solution to customers , interaction with all international supply chain requirements.
Developed plans and strategies to promote continuous improvement.
Manage contract negotiations with external providers, securing transport for goods and equipment.
Supplier management : managing wide range of service providers from multi national to medium sized.
Evaluated supplier services against performance criteria, identifying improvement opportunities. Also responsible for negotiation of commercials with service providers to achieve business budgets.
Improved operational performance and efficiency through removal of unnecessary process and procedures tactical policy, process and procedure planning.
Risk Management - evaluate all operation and commercial risks to the business
Lead and Manage a small team of 12
Contract Manager
DHL Global Forwarding
Daventry, Northants
2017.03 - 2023.11
Lead and managed the commercial and operational elements of the EU transport product offering.
Implementation of effective supply chain planning systems while
improving the demand, sales and operations planning processes for the distribution network.
Capitalised on opportunities to make significant cost savings to
customers business in areas of Transport Management and Customs
services.
Drive key performance indicators and continuous improvements
throughout logistics and supplier operations.
Created mechanisms to maintain open dialogue with product and
service users and key suppliers, facilitating communication and helping prioritise opportunities
Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
Balanced demand and supply while aligning volume and mix to achieve transport objectives.
Integrated financial and operational plans with strategic objectives to
deliver improved operational and financial results to ensure customer
satisfaction and profitability.
Managed the regional distribution network, including purchasing, order processing, reverse logistics, customer service, product quality, trade compliance and warehouse management.
Responsible for 13 members of staff, tasked with transport planning, purchasing and customer service duties.
Full P&L accountability across our business unit , Rev: €35m, Ebit €2.5m
Commercial Manager
DB Schenker
Nuneaton, Warwickshire
2014.11 - 2017.02
Main responsibility was for the development of the overland business product. As the subject matter expert for the business my key responsibility is to implement all new business.
Working alongside the sales team across multi sectors, I'm responsible for designing of logistical solutions for new proposals along with analysing and reviewing all existing business for its commercial strengths and proposing and implementing alternatives.
2016 Schenker UK restructured their Land product and I was seconded to their Direct Freight Team, taking responsibility for the FTL & PTL UK business, in both an operational and commercial role.
Responsibility of moving 7 operational sites into 3 regionalised planning centres, implementation of IT operating system, creation of synergies, driving best practice between 3 locations and driving business gains for all current business.
Creating a carrier management program, creation of a freight pricing tool, KPI reporting and financial/operational management reporting.
Freight spend: £14mil, GP £900k, 20,000 shipments pa
Senior Solutions Manager
DHL Global Forwarding
Daventry, Northants
2003.06 - 2014.11
Various Roles within the DHL Global Forwarding organisation
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.