David Lukes
Neath,None Selected
Summary
Driven professional with high-level communication skills demonstrated through keen negotiation and rapport-building. Strong skills in business management and sales planning. Organized and dependable, successful at managing multiple priorities with a positive attitude.
Overview
37
37
years of professional experience
7
7
years of post-secondary education
Work History
Worldwide Regional Account Executive
FedEx Express Europe
Remote work
06.2019 - Current
- Built and strengthened relationships with regional and global customers to drive revenue growth.
- Developed strategies to manage large customers and built and maintained account plans.
- Worked with local support teams to deliver best possible experience with customer portfolio.
- Built and led wider cross functional teams to support large revenue opportunities.
- Kept customers updated with critical business transformation activities and effectively managed change within customer portfolio.
- Maintained a high level of administration and met business KPI's
- Achieved and exceeded targeted revenue growth
- Held regular business reviews across portfolio
- Delivered regular responses to customer RFQ's.
Account Executive
FedEx Express Europe
Remote work
10.2017 - 06.2019
- Built and strengthened relationships with new and existing customers to drive revenue growth.
- Actively sought new opportunities from new and existing customers.
- Kept up to date with business changes during a transformative time for the business.
- Maintained a high level of administration and met business KPI's
- Achieved and exceeded target revenue growth
- Held regular business reviews across portfolio
Franchisee
Swansea Flyers Ltd (ANC and FedEx UK Franchise)
Swansea, City and County of Swansea
01.1998 - 10.2017
- Responsible for profitable running of parcel franchise and local transportation business employing 40+ team members.
- Responsible for legal compliance in all business areas including finance, HR and health and safety.
- Employed and led local sales team.
- Developed internal systems to support both employees and customers.
- Won Franchise Sales awards (Sales Person of the Year 2015 - 3rd)
- Active member of Franchise Association.
- Active member of FedEx UK Franchise Development Committee
- Negotiated sale of Franchise.
Demonstration Showroom Manager
Gretag
Windsor, Berkshire
01.1995 - 12.1998
- Responsible for all aspects of running fully operating Express Photo Laboratory with retail front which double as a showroom for the manufacturer of the equipment used.
- Employed and managed showroom team including training, rota's etc.
- Responsible for P&L of showroom.
- Responsible for successful operation and maintenance of processing equipment with a large focus on quality of finished product.
- Managed consumable and retail inventories.
- Supported Gretag sales team by conducting live demonstrations of capital equipment to prospective purchasers.
- Supported aftersales team by providing training on capital equipment both on and off site.
Branch Manager
Express Photo Labs
Watford, Peckham and Stevenage
01.1988 - 12.1994
- Responsible for all aspects of managing retail photographic laboratories specializing in high speed development of photographs for walk in customers.
- Employed and trained local teams
- Supervised operation and maintenance of capital equipment used in development processes.
- Managed and maintained processes required to ensure continued high quality production.
- Responsible for P&L of branches.
- Managed consumable and retail inventories.
Photograph lab technician
Express Photo Labs
Richmond, Surrey
08.1986 - 12.1987
- Prepared customer film for processing.
- Printed customer orders managing quality processes.
- Maintained processing equipment including chemical replenishment.
- Served retail customers and discussed printing requirements.
- Restocked retail environment as appropriate.
- Supported laboratory manager in all daily tasks related to successful operation of busy laboratory.
Education
GCSEs - Math's, English, Science, Computer Science
The Bishop Wand Church of England School
Sunbury-on-Thames 09.1979 - 05.1986
Skills
- Sales leadership
- Employee management
- Territory management
- Sales strategies
- Business development
- Customer presentations
Languages
English
Native
German
Elementary
French
Beginner
Timeline
Worldwide Regional Account Executive
FedEx Express Europe
06.2019 - Current
Account Executive
FedEx Express Europe
10.2017 - 06.2019
Franchisee
Swansea Flyers Ltd (ANC and FedEx UK Franchise)
01.1998 - 10.2017
Demonstration Showroom Manager
Gretag
01.1995 - 12.1998
Branch Manager
Express Photo Labs
01.1988 - 12.1994
Photograph lab technician
Express Photo Labs
08.1986 - 12.1987
GCSEs - Math's, English, Science, Computer Science
The Bishop Wand Church of England School
09.1979 - 05.1986
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