David Leeds
Crowborough,East Sussex
Summary
I am a very experienced vending service engineer with a wealth of knowledge in the vending industry. I can work on my own initiative and as part of a team. I am trustworthy, honest and hard working. I enjoy delivering good customer service and am keen to keep developing my skills.
Overview
1
1
Certification
3
3
years of post-secondary education
25
25
years of professional experience
Work history
Field service engineer
Selecta
2023.10 - 2026.07
- Fault finding and repairing coffee machines and traditionals, serving and filter changing. Installing new machines.
Field Service engineer
La Cimbali - Herts
2022.10 - 2023.12
- Delivered technical support to large companies across Southeast region, servicing and repairing coffee machines to maintain optimal functionality. Prioritised client satisfaction by providing exceptional customer service.
- Improved system performance by conducting routine maintenance and checks.
Field service engineer
Franke
2022.11 - 2023.10
- Diagnosed and repaired faults on A series coffee machines, performed servicing and filter changes, installed new machines as required to ensure optimal functionality. Maintained van and spare parts for operational readiness.
- Updated technical knowledge regularly, stayed abreast of industry advancements and innovations.
Field Service engineer
2468 Group
2022.05 - 2022.10
- Served Southeast England by repairing and servicing coffee machines, snack machines, water coolers, and hot water boilers, ensuring optimal functionality for clients.
Field service engineer
Costa Express - Crowborough
Crowborough
2016.12 - 2022.05
- Delivered exceptional customer service as reactive front-line engineer, maintaining and troubleshooting B2C machines under time-sensitive deadlines to meet customer needs.
- Checked ambulatory stock and promptly ordered necessary parts for efficient servicing, ensuring minimal downtime for customers.
Field Service Engineer
GVS - Smallfield
Smallfield
2014.10 - 2016.12
- Serviced and repaired on-site vending machines and refrigerated cooler units to maintain operational efficiency.
- Managed documentation to ensure completion and regular updates of all mandatory paperwork for compliance and operational clarity.
Customer Service
AutoBar
2008.07 - 2014.10
- Maintained and repaired snack and coffee machines to ensure consistent availability for customer use.
- Ordered parts for machine repairs and coordinated warranty returns to minimise downtime and maintain service quality.
Field Service Engineer
MILLSONS VENDING
2006.02 - 2008.07
- Smooth operation of new and old machines during installation.
- Managed two new starter engineers, supporting ongoing training and development to improve their integration.
- Completed certification for operating stair walkers.
- Secured competence certificate for operating new machines.
- Ensured completion of delegated tasks and adherence to deadlines to maintain workflow efficiency.
- Clarified key responsibilities and achievements in previous roles to enhance team understanding.
- Millsons Vending in Tonbridge increased to twice the size following the takeover of Descant Vending in February 2006.
Field Service Engineer
DESCANT VENDING
2001.02 - 2006.02
- Operated and maintained vending machines, performed filter changes, ordered parts, and coordinated fridge repairs for the family-run company Descant Vending in Edenbridge.
Education
GCSE or equivalent - C.S.E in Maths, English, Biology, Religious studies, O-level in Metal work
robert smyth grammer school
Market Harborough, Leicestershire 1977.06 - 1980.06
Affiliations
- building my own pc, mountain biking,walking
Certification
many training certificates in vendingcoffee machines,defencive driving coarse
Timeline
Field service engineer
Selecta
2023.10 - 2026.07
Field service engineer
Franke
2022.11 - 2023.10
Field Service engineer
La Cimbali - Herts
2022.10 - 2023.12
Field Service engineer
2468 Group
2022.05 - 2022.10
Field service engineer
Costa Express - Crowborough
2016.12 - 2022.05
Field Service Engineer
GVS - Smallfield
2014.10 - 2016.12
Customer Service
AutoBar
2008.07 - 2014.10
Field Service Engineer
MILLSONS VENDING
2006.02 - 2008.07
Field Service Engineer
DESCANT VENDING
2001.02 - 2006.02
GCSE or equivalent - C.S.E in Maths, English, Biology, Religious studies, O-level in Metal work
robert smyth grammer school
1977.06 - 1980.06