David Kimberley
Birmingham,West Midlands
Summary
Experienced service professional with 30 years in various jobs. Disciplined and loyal to previous workplaces and show a passion to learn, despite a lack of opportunity for education in adolescence. Responsible for streamlining operating procedures to improve team productivity. Proficient in resolving customer conflicts with a passion of easing customers lives. Enthusiastic to learn new skills and share industry knowledge to team members alike.
Overview
31
31
years of professional experience
Work history
Washroom Service Technician
PHS
Birmingham, West Midlands
04.2022 - Current
- Assisted in inventory management, ensuring availability of necessary spare parts at all times.
- Improved equipment functionality with regular maintenance tasks.
- Maintaining B2C and B2B relationships
- Adhered strictly to traffic laws, reduced risk of accidents.
- Handled customer complaints professionally, resulted in improved client relations.
Poultry Cutting Operative
Brymay Caterers
Birmingham, West Midlands
01.2019 - 06.2022
- Adhered strictly to health and safety regulations, wearing protective gear such as hair nets, face masks, chainmail gloves and PPE.
- Utilised specialised tools for precision in cutting tasks.
- Optimised packing quality by feeding materials into production machines in line with machine operating manual.
- Handled incoming calls professionally, offering superior customer service
- Delegated tasks to a team of 6 members,
Butcher / Supervisor
Arthur Rose Ltd
Handsworth, Birmingham, West Midlands
09.1994 - 02.2018
- Implemented rotational stock systems, minimising waste from expired products.
- Completed all delivery and HACCP documents correctly and accurately to ensure meats were of safe and sellable quality.
- Improved team efficiency by implementing new scheduling practices.
- Managed daily operations to increase productivity.
- Coordinated activities for team of various manufacturing workers.
- Provided excellent service for repeat business from satisfied customers for 20+ years
Bandsaw Butcher Operative
Russel Hume
Kingstanding, Birmingham, West Midlands
08.2002 - 08.2003
- Loaded raw materials onto machines, facilitating continuous production.
- Performed minor repairs on machinery, reducing need for external technicians.
- Assisted in product packaging for smooth distribution process.
- Picked and packed goods quickly to meet despatch deadlines.
- Met tight deadlines for bulk orders by effective time management and prioritisation of tasks.
Delivery Driver
Servis UK
Birmingham, West Midlands
01.2001 - 08.2002
- Communicated effectively with dispatch team about route changes or customer issues to ensure timely deliveries
- Navigated various routes efficiently, leading to increased route coverage.
- Managed delivery documentation meticulously, ensuring all paperwork was up-to-date and accurate.
- Tested new installations, ensuring proper functionality.
- Delivered and installed over 2000 products for new and returning customers.
Skills
- Excellent customer service skills
- Documentation maintenance
- Professional driving licence
- Stock Control
- Installation of White Goods
- Machine controlling
- Warehouse inventory management
Timeline
Washroom Service Technician
PHS
04.2022 - Current
Poultry Cutting Operative
Brymay Caterers
01.2019 - 06.2022
Bandsaw Butcher Operative
Russel Hume
08.2002 - 08.2003
Delivery Driver
Servis UK
01.2001 - 08.2002
Butcher / Supervisor
Arthur Rose Ltd
09.1994 - 02.2018
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