Summary
Overview
Work history
Education
Skills
References
Timeline
Generic
David Kerr

David Kerr

Irvine,East Ayrshire

Summary

A results-driven professional with expertise in influential communication, customer relationship management systems, and product knowledge integration. Demonstrates proficiency in mentoring and coaching, effective delegating, and crisis handling to optimise team performance and ensure operational excellence. Adept at navigating regulatory standards, supply chain management, and safety protocols while maintaining resilience under pressure. Committed to fostering strong customer relationships and driving sustainable growth through strategic problem-solving and leadership.

Overview

17
17
years of professional experience

Work history

On-Call Manager

SW Global Resourcing
Glasgow, Strathclyde
10.2023 - Current

Functioned as On-Call Manager for a duration of two years (since October 2023) ensuring rapid response to staff difficulties. Guided employees in resolving operational problems effectively and efficiently. Handled frequent staff call-offs by reorganising shift schedules while emphasising safety protocols. Mitigated disruptions from unforeseen vehicle or traffic issues through proactive measures. Obtained authorisation for changes made to ensure compliance with safety regulations. Promoted effective communication channels, creating a supportive environment for team discussions.

Picop

SW Global Resourcing
Glasgow, Glasgow City
05.2019 - Current

As a Picop at SW Global Resourcing, it is my job to oversee possessions and manage them in a constructive way, ensuring not only that all works can take place, but are done so in a safe manner. Communication skills are an absolute must for this role and I am trained up and also understand how important Communication Protocols are. I also have experience dealing with high pressure situations and understand the need to focus when the going gets tough.

Track Maintenance / Coss / Points Operator / LXA

SW Global Resourcing
Glasgow, Glasgow City
05.2008 - 05.2019

Working as a team was a massive part of the job whilst working with the squads. Working on-track for so long led to me having a really good understanding of how track renewals and track maintenance was carried out. Ensuring the safety of others was always very important to me, whilst when working myself, I understood the need to listen to instructions very closely and to have a good knowledge of my location and the surrounding areas.

Education

Irvine Royal Academy
Ayrshire
08/1991 - 09/1996

Skills

  • Influential communication
  • Product knowledge and integration
  • Customer relationship management systems
  • Knowledge of regulatory standards
  • Effective delegating
  • Mentoring and coaching
  • Customer relationship management
  • Crisis handling
  • Supply chain management
  • Safety consciousness
  • Resilience under pressure

References

References available upon request.

Timeline

On-Call Manager

SW Global Resourcing
10.2023 - Current

Picop

SW Global Resourcing
05.2019 - Current

Track Maintenance / Coss / Points Operator / LXA

SW Global Resourcing
05.2008 - 05.2019

Irvine Royal Academy
08/1991 - 09/1996
David Kerr