David Kelly
Wolverhampton,West Midlands
Summary
I am a hardworking individual with a positive attitude towards my work and others; I enjoy socialising with my family and friends and meeting new people. I am very confident in my own ability to do well in anything I put my mind to and I am always willing to learn more. I strive to do the best I can at all times and I put the care and safety of those around me first.
Overview
11
11
years of professional experience
Work history
Assistant manager
Marston's PLC
Wolverhampton
2016.11 - Current
- Created an inventory system that improved stock accuracy and decreased waste
- Worked closely with management to work through rotas
- Kept the cellar to a high standard, and maintained stock control
- Built relationships with customers and coworkers
- Achieved Team Leader role in the first year, then onto Supervisor in the second
- Ensured health and safety compliance, maintaining a safe working environment for all staff members.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Handled customer complaints effectively, restoring trust in our brand.
Shift Supervisor
Cex
Wolverhampton
2022.05
- Main weekly task is maintaining stock control by doing stock checks
- Working closely with management to achieve sales targets
- Testing different types of tech that customers want to sell/trade
- Delegate different jobs to staff to keep the store running smoothly
- Deal with customer enquiries and complaints
Sales Assistant
Argos
Wolverhampton
2019.11 - 2022.04
- Handled deliveries into the stock room
- Maintained fast picking times for customers
- Carried heavy items to and from the store for customers who were not able
- Performed weekly stock checks
Sales Assistant
WHSmith
Wolverhampton
2015.01 - 2016.10
- Developed and maintained relationships with key customers, resulting in an increase in customer loyalty.
- Cash Handling
- Taking in deliveries
- Performing stock checks
Education
BTEC/GCSE -
Aldersley High School
Wolverhampton, United Kingdom 2008.01 - 1 2013
Level 3 diploma - undefined
City of Wolverhampton College
Wolverhampton, United Kingdom 2013.06 - 6 2014
Skills
- Customer Service Skills
- Stock Control
- Time Management
- Communication
- Delegation
Personal Information
Title: Supervisor
References
References available upon request
Interests
- Concerts and festivals
- Football and watching matches
- Gaming
- Socialising
Timeline
Shift Supervisor
Cex
2022.05
Sales Assistant
Argos
2019.11 - 2022.04
Assistant manager
Marston's PLC
2016.11 - Current
Sales Assistant
WHSmith
2015.01 - 2016.10
Level 3 diploma - undefined
City of Wolverhampton College
2013.06 - 6 2014
BTEC/GCSE -
Aldersley High School
2008.01 - 1 2013