David Idemili
Northampton,Northamptonshire
Summary
Skilled professional with expertise in Microsoft Office Suite, data entry, and customer service. Proficient in stock management, logistics coordination, and customs compliance. Strong project management and problem-solving abilities drive operational efficiency and success.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Customs Declarant / CIT Customs Administrator
DACHSER INTELLIGENT LOGISTICS
Northampton, Northamptonshire
06.2023 - 07.2025
- Ensured compliance with Standard Operating Procedures, AEO requirements, and HMRC regulations by processing electronic customs data accurately.
- Liaised with UK Customs Manager and HMRC to resolve compliance issues and customs matters.
- Maintained accurate CRM records, ASM entries, and customs logs for effective monitoring of transit irregularities.
- Completed IPAFFS entries and executed timely actions on CRADAN and A21 tasks within 24 hours.
- Resolved uncleared entries promptly to prevent delays at Inland Border Facilities, enhancing operational efficiency.
- Coordinated internal and external communications through shared inboxes to optimise workflow.
- Analysed patterns in customs irregularities to propose proactive compliance solutions for continuous improvement.
Customer sales representative
Group
Manchester
01.2023 - 03.2023
- Organise client events and conferences
- Handled multiple customers simultaneously without compromising quality of service.
- Answer enquiries concerning standardised policies, procedures and regulations
- Provided feedback from customers to management for continuous improvement efforts.
- Offered personalised solutions based on each customer's unique needs.
- Met daily targets whilst maintaining a positive attitude under pressure.
Transport Clerk
Wincanton PLC
Northampton, Northamptonshire
12.2021 - 01.2023
- Streamlined transport documentation to improve tracking efficiency.
- Organised transport schedules and routes, enhancing operational effectiveness.
- Ensured timely delivery by diligently monitoring shipments.
- Verified shipment details against consignment notes for accuracy.
- Resolved customer complaints swiftly, ensuring high service standards.
- Supported team members during peak periods to maintain productivity levels.
- Implemented communication strategies to optimise procedural workflows.
Project Manager (University Fundraising final year Project)
University Of Northampton
Northampton, Northamptonshire
01.2022 - 06.2022
- Led a team of 5 through the project life cycle, accumulating £4.8k in charity money raised
- Developed and executed a comparison of multi-channel marketing and fundraising campaign strategies
- Engaged with multiple donors, allocated their funds correctly and made sure they felt safe during this process
- Strengthened stakeholder relationships through regular updates and clear communication.
Customer Service Representative
Utility Warehouse
Northampton, Northamptonshire
02.2021 - 12.2021
- Informed customers about new services and discounts to drive engagement.
- Managed high volume of inbound calls to resolve customer issues swiftly.
- Assisted customers in making informed decisions through detailed product information.
- Developed strong relationships with customers, enhancing brand loyalty and repeat business.
- Provided technical support, significantly improving user experience.
- Maintained up-to-date knowledge for effective product promotion.
Warehouse Operative
Wincanton Plc
Northampton, Northamptonshire
05.2020 - 11.2020
- Exceeded warehouse performance target by efficiently picking, packing, and dispatching high-volume orders.
- Coordinated stock deliveries to ensure a consistent product line.
- Compiled transport data and generated reports for management review.
- Addressed customer queries through emails and phone calls.
- Debriefed over 50 drivers daily to ensure operational efficiency.
- Maintained accurate records of all transport activities.
Education
Bachelor of Arts - Business Management
University Of Northampton
Northampton, Northamptonshire 09.2019 - 07.2022
A-Levels -
Liverpool International College
Liverpool 10.2015 - 08.2016
GCSC -
Jinie College
Kaduna, Nigeria 09.2012 - 06.2015
Skills
- Microsoft Office Suite
- Data entry and management
- Customer service excellence
- Stock and inventory management
- Effective communication skills
- Project Management
- Problem-solving strategies
- Customs documentation and compliance
- Logistics coordination
- Order processing and fulfilment
Custom
- English, Fluent
- Nigerian Language, Native
- French, Basic
Certification
Chartered Management Institute certificate
References
References available upon request.
Languages
English
Native
French
Beginner
Timeline
Customs Declarant / CIT Customs Administrator
DACHSER INTELLIGENT LOGISTICS
06.2023 - 07.2025
Customer sales representative
Group
01.2023 - 03.2023
Project Manager (University Fundraising final year Project)
University Of Northampton
01.2022 - 06.2022
Transport Clerk
Wincanton PLC
12.2021 - 01.2023
Customer Service Representative
Utility Warehouse
02.2021 - 12.2021
Warehouse Operative
Wincanton Plc
05.2020 - 11.2020
Bachelor of Arts - Business Management
University Of Northampton
09.2019 - 07.2022
A-Levels -
Liverpool International College
10.2015 - 08.2016
GCSC -
Jinie College
09.2012 - 06.2015
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