David Hill
Hull,East Riding of Yorkshire
Summary
Energetic Supervisor focused on meeting customer expectations and achieving company goals.
Drives success by directing high-producing teams while developing lasting employee rapport, motivating and managing the team members to achieve challenging objectives.
Exceptional knowledge of both The Gas and Plumbing industry.
I am hard working with exceptional experience leading teams, delivering results and exceeding expectations.
Loyal employee with solid understanding of training and mentoring employees.
Confident leader with a background in the charitable third sector, working with the less fortunate and vulnerable I believe my own life skills and manner give me the skill set to build relationships with customers and clients from all walks of life.
I see myself a methodical thinker with proven organisational skills, excellent communication and listening skills.
Dedicated team player, proactive and hands-on in task completion.
Overview
27
27
years of professional experience
4
4
years of post-secondary education
Work history
Gas Contract Supervisor
The Gas Company
Hull, Kingston upon Hull
01.2020 - Current
- Oversee daily operations and contract management for site teams.
- Conducted site surveys, visits and inspections ahead of deadlines.
- Understood and delivered contracts within agreed conditions and timeframes.
- Led and motivated multiple on-site teams to achieve project deliverables.
- Coached and mentored junior employees, delivering guidance and building strong, capable teams.
- Proposed innovative business solutions to preserve and expand business opportunities.
- Developed cost-effective solutions to mitigate contractual risks.
- Represented organisation in external negotiations with diverse set of customers.
- Reported on site costs and quality and quantity of project output.
- Recommended approaches to maintain compliance with business standards and policies.
- Worked on up to 6 projects simultaneously.
- Guaranteed site welfare conditions met HSE guidelines to promote compliance.
- Led teams in providing customer-focused, cost-effective, and efficient service to clientele.
- Placed and managed subcontractor orders based on project needs.
- Built and sustained strong professional relationships with key clients.
Gas & heating engineer
The Gas Company
Hull, East Riding of Yorkshire
10.2012 - 01.2020
- Arranged access to properties and booked appointments with customers.
- Completed all works to high standards in line with company and industry requirements.
- Handled installation and maintenance work in domestic and commercial buildings.
- Strived to finish allocated workload and meet targets as agreed with line manager.
- Communicated with customers to explain correct operation of gas appliances and importance of regularly servicing gas applinces.
- Participated and provided out of hours emergency services when necessary.
- Kept secure and correctly operated plant and equipment supplied, from vehicles to flue gas analysis and mobile data equipment.
- Made estimates of project costs, issued invoices and collected payments.
- Undertook minor general plastering, joinery work and other associated multi-trades duties.
- Promoted excellent customer service for both internal and external service users and stakeholders.
- Cleaned and tidied work sites after job completion.
- Advised customers about best appliances to install based on needs.
- Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
- Supervised and positively motivated junior staff and apprentices.
- Conducted boiler servicing, diagnosing faults and replacing defective parts.
- Carried out periodic inspection and testing of gas and oil-fired installations and appliances.
- Diagnosed and repaired faults affecting proper performance of heating systems.
- Took steps to understand workplace hazards to comply with safety rules and procedures.
Gas & heating engineer
Advanced Gas Services
Hull, East Riding of Yorkshire
10.2005 - 10.2011
- Arranged access to properties and booked appointments with customers.
- Completed all works to high standards in line with company and industry requirements.
- Handled installation and maintenance work in domestic and commercial buildings.
- Strived to finish allocated workload and meet targets as agreed with line manager.
- Communicated with customers to explain correct operation of gas appliances and importance of regularly servicing gas applinces.
- Maintained accurate property and file records on repair works and progress on jobs.
- Participated and provided out of hours emergency services when necessary.
- Kept secure and correctly operated plant and equipment supplied, from vehicles to flue gas analysis and mobile data equipment.
- Made estimates of project costs, issued invoices and collected payments.
- Undertook minor general plastering, joinery work and other associated multi-trades duties.
- Cleaned and tidied work sites after job completion.
- Advised customers about best appliances to install based on needs.
- Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
- Supervised and positively motivated junior staff and apprentices.
- Conducted boiler servicing, diagnosing faults and replacing defective parts.
- Carried out periodic inspection and testing of gas and oil-fired installations and appliances.
- Diagnosed and repaired faults affecting proper performance of heating systems.
- Took steps to understand workplace hazards to comply with safety rules and procedures.
Gas & heating engineer
Hull City Council
Hull, East Riding of Yorkshire
10.1996 - 10.2005
- Arranged access to properties and booked appointments with customers.
- Handled installation and maintenance work in domestic and commercial buildings.
- Completed all works to high standards in line with company and industry requirements.
- Strived to finish allocated workload and meet targets as agreed with line manager.
- Communicated with customers to explain correct operation of gas appliances and importance of regularly servicing gas applinces.
- Maintained accurate property and file records on repair works and progress on jobs.
- Participated and provided out of hours emergency services when necessary.
- Kept secure and correctly operated plant and equipment supplied, from vehicles to flue gas analysis and mobile data equipment.
- Undertook minor general plastering, joinery work and other associated multi-trades duties.
- Promoted excellent customer service for both internal and external service users and stakeholders.
- Managed work of external heating and plumbing contractors on larger projects.
- Cleaned and tidied work sites after job completion.
- Advised customers about best appliances to install based on needs.
- Worked to deadlines and timescales and liaised with managers and customers for schedule changes.
- Supervised and positively motivated junior staff and apprentices.
- Conducted boiler servicing, diagnosing faults and replacing defective parts.
- Carried out periodic inspection and testing of gas and oil-fired installations and appliances.
- Diagnosed and repaired faults affecting proper performance of heating systems.
- Took steps to understand workplace hazards to comply with safety rules and procedures.
Education
CCN1, CENWAT, CKR1, CPA1, DAH1, HTR1 - Gas Engineering
Gas Safe
Hull 04.2022 -
NVQ Level 2 and 3, City and Guilds, Plumbing and H - Plumbing Industry
Hull College
Hull 09.1996 - 09.1999
NVQ Level 3, City and Guilds Domestic Natural Gas -
Gas Industry
Hull 09.2000 - 09.2001
Skills
- Self-directed mindset
- Verbal/written communication
- Knowledge of UK Gas Safety Regulations 1989 (GSIUR)
- Team collaboration
- Adaptable nature
- Timescale management
- Health and safety compliance
- Central heating systems
- Plumbing installations
Timeline
CCN1, CENWAT, CKR1, CPA1, DAH1, HTR1 - Gas Engineering
Gas Safe
04.2022 -
Gas Contract Supervisor
The Gas Company
01.2020 - Current
Gas & heating engineer
The Gas Company
10.2012 - 01.2020
Gas & heating engineer
Advanced Gas Services
10.2005 - 10.2011
NVQ Level 3, City and Guilds Domestic Natural Gas -
Gas Industry
09.2000 - 09.2001
Gas & heating engineer
Hull City Council
10.1996 - 10.2005
NVQ Level 2 and 3, City and Guilds, Plumbing and H - Plumbing Industry
Hull College
09.1996 - 09.1999
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