David Healy

• Delivered high-quality service to enhance customer satisfaction while managing multiple priorities
• Coordinated service efforts with kitchen and bar teams to ensure timely order fulfillment
• Communicated with customers and team members to create a collaborative dining experience
• Handled payments accurately and professionally

• Supervised and coordinated staff during shifts, enhancing service delivery and customer satisfaction
• Allocated tasks and prioritised workload in a high-pressure environment to maintain operational efficiency
• Acted as key point of contact for operational issues during shifts
• Reconciled daily cash and EFTPOS takings, ensuring accuracy and accountability
• Supported onboarding and guided new team members to facilitate quicker integration into the team
• Strengths demonstrated: leadership, operations coordination, decision-making, accountability

• Prioritised service demands to ensure timely delivery in fast-paced environment
• Responded professionally to customer queries and resolved issues
• Ensured compliance with health, safety, and operational standards
• Processed transactions with meticulous attention to detail, ensuring accuracy and efficiency
• Strengths Demonstrated: time management/prioritisation, communication, independence

• Supported day-to-day business operations through accurate financial administration
• Processed BACS payments and obtained approval in line with internal controls
• Set up and maintained supplier accounts, ensuring data accuracy and compliance
• Reconciled supplier statements
• Liaised with internal teams and external suppliers to resolve issues and meet deadlines
• Maintained organised records to support reporting and audit requirements
• Strengths demonstrated: coordination, attention to detail, stakeholder management, compliance

Achieved a Second Class Degree in Business Management and Accounting & Finance degree including Firsts in several modules such as, operations management and financial reporting.