David Hawthorne

• Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks

• Maintaining high standards of cleanliness and hygiene by thorough daily dusting and hoovering

• Managing rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal

• Responding swiftly to emergency situations requiring immediate clean-up to minimise disruption

• Providing deep cleaning services for occasional needs such as post-construction or move-in scenarios

• Implementing sanitation procedures with industrial cleaning equipment in factory settings

•Achieving a sparkling finish for glass surfaces by using appropriate cleaning materials

• Assisting with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use

• Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like offices buildings

• Securing premises at end of shift, ensuring safety of all areas

• Utilising eco-friendly products to maintain a safe, chemical-free environment

• Communicating well with team across multiple locations

• Correctly using colour-coded equipment

• Dusting countertops, ceilings and furniture for pristine environment

• Managing a team to ensure products & services were available to customers

• Managing stores and product security

• Creating an Easy, Fast and Friendly shopping experience

• Strong coaching and mentoring to your colleagues, driving a high-performance culture and maximising availability for customers

• Oversee overnight seasonal and promotional changes with a smooth transition to the day team

• Drive legal compliance

• Being a custodian of ‘Leading Asda' leadership values

• Identifying opportunities and challenges and respond at pace

• Work as part of a team to provide excellent service, products and overall experience to the public

• Maintaining clean, safe and healthy workstation

• Ensuring all food safety regulations are met

• Ensuring correct presentation, cooking and presentation of breakfast dishes in line with standards of Head Chef

• Developing positive rapport with restaurant guests by offering exemplary customer service

• Delivering a diverse range breakfast options

• Catering for high volume breakfasts at a pace

• Working as team to hit in-house targets

• Maintain appositive and professional approach to role and colleagues

• Delivering exceptional and consistent food service for guests daily

• Managing a team to ensure excellent customer focussed service

• Airport Fire Safety and Evacuation procedure

• Working on bar and using barista skills

• Using Kronos, Citrix and Linx

• Using professional coffee machine and making large amount and variety of coffees

• Calculating foreign currency and processing flight vouchers for exchange or purchases

• Managing staff's till access, checking for variances, errors and securely handling and storing cash

• Managing till voids for staff

• Dealing with unattended luggage and potential security risks

• Putting through production when opening and raw waste when closing shop

• Working in Airport environment with other stakeholders /suppliers and following strict procedures

•Provide safe work environment for employees and customers

• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation

• Ensure safety procedures are followed to prevent injury

• Inspecting equipment and storage facilities throughout shift to ensure equipment is in proper working order

• Completing and transmitting all reports accurately and timely

• Using point-of-sale system/cash register to record order and compute amount of bill, collecting payment from guests and change

• Using Subway App, Just Eat, Uber Eat and Deliveroo service

• Managing team, assigns, oversees and evaluates work

• Recommending promotion, transfer, or termination of employees

• Conducting written and verbal staff evaluations

• Recruitment/induction and training/development of employees in line with Subway brand's training requirements

• Checking in deliveries, order matching and daily banking

• Prepare required paperwork in relation to stock and sales

• Managing cash balances and minimise wastage

• Ensuring 100% compliance in accordance with Subway and council guidelines

• Performing inventory management and stock control including weekly stock take and reports

• Analysing Weekly Sales & Inventory Report to improve business

• Implement in store marketing material and POP in line with campaigns

• Promoting and encouraging high level of customer service amongst employees

• Handling unresolved and/or escalated customer complaints

• Delivering high standard of service when dealing with products, sales, inquiries and catering for customer needs

• Schedules and supervises staff required