Summary
Overview
Work history
Education
Skills
Websites
Certification
Languages
References
Timeline
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David Haswell

David Haswell

Cornwall,United Kingdom

Summary

Accomplished Security Cleared (SC) professional with expertise in governance, assurance, and compliance, specialising in quality, health, safety and environmental management systems. Demonstrates proficiency in ISO standards including ISO 9001, ISO 14001, and ISO 45001, alongside integrated management systems. Skilled in enterprise risk management and policy framework design, ensuring robust internal and external audit leadership. Adept at transformation and improvement initiatives through Lean Six Sigma methodologies. Proven track record in programme change assurance and strategic planning with a focus on control effectiveness and performance metrics. Committed to continuous improvement and stakeholder engagement across multi-site operations.

Overview

44
44
years of professional experience
1
1
Certification

Work history

Head of QSHE/Business Assurance and Improvement

Aquila-ATMS
Whiteley, Hampshire
2022.05 - Current

SC Cleared, CEO‑appointed lead for enterprise‑wide Quality, Safety, Health, Environmental, Business, Service and Supply Chain Assurance, operating across multiple military, regulated sites and complex defence supply chains. Member of the Business Leadership Team, providing independent assurance and strategic insight in support of operational delivery, compliance, and business transformation.

  • Established and lead a comprehensive business assurance framework, ensuring consistent governance, audit, risk management, corrective action processes across all Aquila sites.
  • Hold accountability for compliance with contractual, regulatory, and military standards, including ISO 9001, ISO 14001, ISO 45001, DEFSTAN/AQAP, maintaining audit readiness across the organisation.
  • Provide operational/strategic oversight of Quality, Health, Safety, Environmental and Supply Chain Assurance, ensuring that products/ services meet commercial, regulatory, technical, and customer requirements.
  • Lead Lean Six Sigma and continuous improvement initiatives, addressing systemic weaknesses whilst improving service performance, compliance, and resilience.
  • Championed strong quality and safety culture, driving continual improvement across operational teams and external suppliers.
  • Directed root cause investigations into incidents and non‑conformances, implementing effective Corrective and Preventative Actions (CAPA) across internal teams and third‑party suppliers.
  • Presents enterprise‑level KPIs, assurance findings and risk insights at Leadership Team and executive forums, enabling proactive risk mitigation.
  • Contributed to business transformation initiatives, reviewing the Business Operating Framework and strategic roadmap to ensure alignment with customer demand and regulatory expectations, including current redesign of Business Management System and 320 level 0-3 policies and processes.
  • Provided assurance over supply chain sustainability and diversification, strengthening resilience and long‑term operational capability.
  • Acted as principal interface with external regulators, auditors, and assurance bodies, maintaining constructive relationships and positive audit outcomes.

Head of Head of Quality/Service Assurance (SC)

Arqiva
2014.04 - 2022.04
  • Accountable for programme, operational Quality and Supply chain assurance of Smart Energy and Water engagements, successfully delivering over 8 million Smart metering assets into Energy Suppliers premises and Customers homes.
  • Led teams providing quality, risk, and supply chain assurance for design, manufacturing, delivery of circa 6 million Smart Energy meters and circa 2 million Smart Water meters in Customers homes.
  • Design and implementation of ISO 9001 certified Quality Management System, requiring design/development of E2E processes through design, manufacturing, delivery, service support phases of highly regulated government-sponsored programme of works.
  • Ensure compliance with customer requirements and business policies.
  • Chair product review board for operational acceptance. Liaise with customers to capture requirements and address issues.
  • Successfully delivered on tasks within tight deadlines.

Supply Transformation Senior Quality Manager (SC)

SSE
Portsmouth, hampshire
2011.04 - 2014.04
  • Successful design and delivery of ISO 9001 Certified Quality Management framework from programme mobilisation through design, development, transition into operations and ongoing service delivery.
  • Developed, implemented and assurance oversight of complex global supply chain, delivering circa 1 million+ Smart Energy Meters at point of departure, including oversight of product quality, issue resolution with Customers and Root Cause Analysis at manufacturing/production sites.
  • Business risk mitigation through effective quality monitoring, controls and improvement.

Program Quality Manager

Boeing Defence (UK) Ltd
Bristol
2009.04 - 2011.04
  • Senior Quality lead, having designed the Quality Framework for circa £1bn defence contract, implemented Future Logistics Information Service globally across Defence estate.
  • Quality and Assurance lead during contract negotiations with Senior MoD and Military representatives, requiring strong collaboration and negotiation skills, excellent understanding of subject matter and ability to assimilate technical information quickly, transforming it into clear, detailed strategic plans.
  • Delivered a solution compliant with Defence, AQAPs, DEFSTANs and associated regulatory and legislative requirements.

Various Roles

British Army
1982.08 - 2009.04
  • Various roles over 27 year career, culminating in 10 years within the UK Special community requiring excellence of craft, trade and performance.

Education

Higher level education, Senior Manager Level, Military Analyst and Data Programmer

College/Higher Level
Southampton

Skills

    Governance, Assurance & Compliance

  • Corporate governance and best practice frameworks
  • Process design, ownership and compliance
  • ISO 9001/14001/45001/27001 Standards
  • Information governance and data protection assurance (UK GDPR)
  • Transformation & Improvement

  • Continuous improvement/Lean Six Sigma
  • Root Cause Analysis & CAPA
  • Assurance over transformation and change programmes
  • Performance and Controls

  • Control effectiveness and performance metrics (KRIs/KPIs)
  • Assurance dashboards and management reporting
  • Leadership & Stakeholder Engagement

  • Executive & Board Reporting
  • Multi‑site, cross‑functional and multi-cultural Leadership

Certification

  • ISO 9001:2015 /2008 IRCA Lead Auditor
  • IRCA
  • ISO 14001/45001/27001 Auditor
  • Lean Six Sigma, Total Quality Management Experience
  • CE Marking Certified
  • IOSHH Working Safely
  • ITIL Version 3.0 Foundation

Languages

English: Native

References

References available upon request.

Timeline

Head of QSHE/Business Assurance and Improvement

Aquila-ATMS
2022.05 - Current

Head of Head of Quality/Service Assurance (SC)

Arqiva
2014.04 - 2022.04

Supply Transformation Senior Quality Manager (SC)

SSE
2011.04 - 2014.04

Program Quality Manager

Boeing Defence (UK) Ltd
2009.04 - 2011.04

Various Roles

British Army
1982.08 - 2009.04

Higher level education, Senior Manager Level, Military Analyst and Data Programmer

College/Higher Level
David Haswell