David Cox

For clarity, I have been employed at QualiTest for 12 years in two separate occasions. I have combined the periods May 2017 to present and March 2011 to February 2016. At QualiTest I have worked on multiple project in various industries. After starting as a Sales Manager, I moved into testing after showing an aptitude for the role, whilst acting as a stand in project manager for Crowdsourced testing, a role I returned to later on in the employment. I am comfortable with operating as a hands on tester and working in a leadership role concurrently.

• Leading teams between 2 and 6 people, offshore, onsite and combined over multiple projects. Working across both Waterfall and Agile methodologies, I have taken responsibility for all output of QA teams.
• Providing QA expertise in Functional and Non Functional testing in multiple industries, including Telecommunications, Insurance and Consumer Technology.
• Effective management of all test related activities using JIRA and HP ALM.
• Led Defect Management meetings and driving resolution, based on priority and RAID principles.
• Leading efforts for a unified approach between Business Analysis, Development and QA teams to create efficient documentation, test plans and strategies, requirements that were compliant with a 7 step approach and the creation of Test to Requirement Matrices to ensure coverage.
• Implementation of test metrics analysis to understand the current limitations of testing efforts and how they could be improved.
• Project Management of Crowdsourced testing efforts through a partner "uTest" now "Applause". This role involved a high level of communication with the customer to understand requirements and their focus for 24/7 "In the Wild Testing." Further to client interaction, this involved skills such as budget management, platform integration with their existing Defect Management Systems, Defect Management, Tester Management and Test Strategy.
• Creation of handbooks for new testers joining the company/product with FAQs and general information to ease their integration.
• Technical testing in the Telecommunications industry, mentoring new joiners in their understanding of networking, test principles and tool usage. Usage of tools such as Wireshark to understand the path of a packets journey through a network.
• Worked as a Cyber Security Lead in an Insurance Client finding and analysing Security threats using SCA, SAST and DAST tools.

Having relocated to Guatemala, I set on a new challenge of creating a partnership model with QA Mentor. After discussions with the CEO, we agreed on a partnership that would allow me to use the resources of the company to bring it's services to new markets, principally Central America and the UK, while splitting the profits made in these new ventures.

During this time I was responsible for:

• Being the first point of contact for all incoming leads
• Sourcing, creation and maintenance of a new CRM
• Managing a multinational team of sales people, including holding pipeline meetings.
• Helping conduct training sessions in sales techniques for new employees
• Personal management of QA projects for clients whom I had set up a proof of concept test cycle.
• Creation of marketing material and campaigns, including a weekly newsletter for subscribing potential and existing customers.
• Blogging for the company website
• Building a successful franchise within the company reaching markets that were not currently in the focus of the US and Indian based Sales team.

• Developed and posted job descriptions to various platforms to communicate open position requirements to potential candidates.
• Created recruitment marketing campaigns to attract and engage potential candidates.
• Assessed and recommended top candidates to hiring managers to provide qualified employees to fill open positions.
• Coordinated and scheduled interviews for candidates and hiring managers to meet in person or online at mutually convenient times.
• Negotiated offers and closed deals to finalize recruitment process and secure best talent.
• Maintained a profitable book of contractors throughout my employment.