David Coghlan
Ely,United Kingdom
Summary
My passion and drive in both personal and professional life has always been people orientated. Whether through inner drive to be constantly adapting and developing myself, or growing and supporting the work environment I inhabit. My aim, through clear communication and efficient problem solving, is to make the processes and systems I am involved in better for the client; also ensuring this gives me a greater capacity to increase the scope of my capabilities. I work hard and thrive in rewarding environments as part of teams whilst also being self-motivated. I believe that drive, consistency, and efficiency are key to the successes in the fields I have inhabited so far and look forward to continuing that trend in my next role for September 2024.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Lettings Sales Manager
Connells
Bristol
05.2023 - Current
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Identified and qualified new sales prospects to continually meet targets. (fees increase over 25% in 1 year without reducing volume).
- Achieved exceptional client satisfaction feedback and ratings.
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue. (1st year in the last 8 that the branch made profit 2023, already exceeding combined branch profits 2023 after Q1 2024)
- Retained existing customers and substantially grew customer base, product line and sales volume. (Increase 10% managed units and over 150 move ins)
- Set highest personal performance standards for self. (Evidenced by google reviews)
- Planned and developed strategies to increase sales territory positioning, exceeding company targets. (Branch of the month for South West region 4 times 2023)
Lettings negotiator
Connells
Bristol
09.2022 - 05.2023
- Ensured smooth day-to-day operations by resolving phone and email enquiries each day.
- Qualified new applicants, conducting in-depth reviews to determine financial circumstances.
- Constantly met profitability goals, negotiating between landlord and potential tenants to find mutually beneficial agreement.
- Formulated complex tenancy agreements, liaising with third parties to prevent legal compliance issues.
Sports Minister
Sportily
Gloucestershire
08.2019 - 05.2022
- Interpreted religious texts and created summaries.
- Represented religious institution by speaking and attending local events.
- Led activities at camps, conferences and retreats.
- Built positive relations with congregation members and wider community.
- Observed confidentiality and acted with discretion to earn trust of community.
- Planned and scheduled special events aligned with religious values.
Pioneer Partner
Ely Diocese
Ely
09.2017 - 08.2019
- Participated in cross-functional brainstorming sessions, contributing creative ideas for product improvement.
- Maintained current understanding of developments in safeguarding, youth work, and professional social care.
- Held work sessions with youth to contribute to community development.
- Conducted leadership training for youth members regarding conflict resolution, communication techniques and teamwork abilities.
- Leveraged strategic networking to create new opportunities within a variety of faith and non-faith backgrounds.
Gym Instructor/Personal Trainer
Elyte Fitness
Ely
03.2018 - 05.2019
- Worked closely with clients to devise personal workout programmes in line with unique fitness goals.
- Monitored bootcamp, Crossfit and HITT styles of training and fitness trends, offering new, unique programmes for optimal customer enjoyment and loyalty.
- Utilised bespoke training plans to encourage further lifestyle changes, optimising results in line with client targets.
Duty Manager
Nuffield Health
Bristol
12.2016 - 07.2017
- Led by example, embodying positive work ethic and motivating staff for peak performance.
- Stored cash floats and delivered secure banking procedures.
- Managed customer service interactions, addressing concerns and preserving positive experiences.
- Handled guest complaints to protect brand reputation.
- Enforced health and safety procedures to prioritise staff and customer wellbeing.
Education
Bachelor of Arts - Sports Ministry
Cambridge Theological Federation/University of Durham
Cambridge, Cambridgeshire 09.2019 - 08.2022
A-Levels -
Redcliffe Sixth Form College
09.2014 - 09.2016
Skills
- Full drivers license with own car
- Excellent communication skills
- Energetic
- Customer rapport
- Communication and engagement techniques
- Continuous improvements
- Relationship management
Certification
- Level 2 Gym Instructor
- Level 3 Personal Trainer
References
References available upon request.
Timeline
Lettings Sales Manager
Connells
05.2023 - Current
Lettings negotiator
Connells
09.2022 - 05.2023
Bachelor of Arts - Sports Ministry
Cambridge Theological Federation/University of Durham
09.2019 - 08.2022
Sports Minister
Sportily
08.2019 - 05.2022
Gym Instructor/Personal Trainer
Elyte Fitness
03.2018 - 05.2019
Pioneer Partner
Ely Diocese
09.2017 - 08.2019
Duty Manager
Nuffield Health
12.2016 - 07.2017
A-Levels -
Redcliffe Sixth Form College
09.2014 - 09.2016
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