Chief People Officer with over 15 years of experience in driving strategic People initiatives, fostering a culture of excellence, and implementing effective talent management programs across diverse industries.
A proven track record enhancing employee engagement, promoting diversity and inclusion, and aligning People strategies with business goals.
Key Achievements
● Recognized in Newsweek's top 100 most loved UK workplaces and top 10 global diversity employers
● Successfully launched new Employee Value Proposition (EVP), attracting and retaining top talent
● Launched company values and mission
● Doubled eNPS by significantly improving employee engagement and satisfaction
● Introduced succession planning to ensure leadership continuity
● Implemented new HR and a Payroll systems
● Reduced employee turnover by a third
● People Partnering launch to deliver data focused people conversations
● Turned around a failing People department by enhancing operational stability
● Developed and implemented leadership development programs, enhancing leadership capabilities across the organisation
Responsibilities
● Develop and implement comprehensive people strategies aligned with business objectives, driving growth and innovation
● Lead and manage the People team to deliver outstanding service and support to clients and employees
● Shareholder relations
● Oversee talent acquisition, ensuring the recruitment of top industry professionals while minimising costs
● Collaborate with other executive leaders to align People strategies with overall company vision and goals
● Utilise People analytics and data-driven decision-making to optimise People processes and drive continuous improvement
Key Achievements
● Completed 7 acquisitions in 2 years, growing LTG from 800 to 5,500 employees
● Increased leadership diversity by 25% through targeted D&I initiatives
● Improved recruitment efficiency, reducing time-to-hire by 20%
● Increased recruitment productivity while reducing costs and removing bias
● Launched Pulse surveys and focus groups to enhance employee engagement
● Delivered operational stability by fixing a dysfunctional People department
● Launched employee diversity groups
● Led all People aspects of LTG Covid response
Responsibilities
● Defined and executed LTG People strategy as an Exec Board member
● Led a team of 89 People professionals across EMEA, APAC, LATAM, and North America
● Introduced Succession & Leadership Development programs to identify and develop future leaders
● Launched LTG D&I strategy including employee resource groups and D&I training
● Introduced mental health first aiders and mental health training
● Managed LTIP benchmark & design process with Remco
Key Achievements
● Increased engagement scores by 20% and improved Glassdoor score from 26 to 32
● Reduced turnover by more than 50% in 4 months
● Reduced recruitment costs by 30% through process optimization
● Launched a successful joint venture tech hub with Imperial College
● Delivered People roadmap and implemented data-driven sales management
● Redefined onboarding processes to reflect company values
● Created an HR network to share expertise across all group companies
Responsibilities
● Supported CEOs in growing tech ventures from start-up to scale and exit
● Ensured Blenheim Chalcot HR were thought leaders in HR tech
● Led CEO engagement program to understand the needs of CEOs at each growth stage
Key Achievements
● Returned the company to the Great Place to Work top 50 list
● Slashed sales churn from 40% to 20% while delivering significant reductions in recruitment costs
● Achieved a 20% increase in employee engagement through targeted development programs
● Successfully managed all HR aspects of multiple mergers and acquisitions
● Overhauled onboarding processes and enhanced talent pipeline
● Introduced management development framework
● Designed a change management playbook for smooth transition during major changes
● Launched apprenticeship programs including Graduate and MBA tracks
● Conducted vendor selection for HRIS
Responsibilities
● Directed HR operations while managing a team of 18 HR professionals
Key Achievements
● Designed a new HR operating model for Heinz, improving HR efficiency by 15%
● Managed vendor selection for core HR and Time & Attendance systems at Regus
Responsibilities
● Leader of transformation projects for blue-chip clients, ensuring project completion within budget and time parameters
● Developed HR transformation practices and led business development initiatives
Key Achievements
● Improved HR operational efficiency by 15% through streamlined processes
● Reduced turnover by 20% through effective talent management strategies
● Achieved FCA regulatory compliance at TMS business - This was the result of a significant cultural change project
Responsibilities
● Managed multiple HR departments across Europe, leading restructuring projects and providing leadership to a team of 20 HR professionals